Reata Glen is immediately hiring a Full Time Lead Server Position starts from $17.00 - $18.00

• Great for High School/College Students

GENERAL SUMMARY:

The Lead Server is responsible for table service within the Community dining rooms. This server must set the standard for all other servers to follow. The Lead Server is responsible for assisting management to ensure the highest standards of customer service are being met by the rest of the wait staff.

PRINCIPLE DUTIES:

• Ability to effectively provide service to numerous tables in the busiest sections of the Dining Room.
• Responsible for training new hires and teaching others how to effectively train when necessary.
• Work with management to handle any complaints and find solutions.
• Assist with supervising the wait staff. These duties include: keeping everyone on task, delegating responsibilities, encouraging wait staff when necessary, and bringing problems to the attention of management.
• Work with management to coordinate staff for special functions and large parties. These duties will also require knowledge of event set-up and operation.
• Takes orders, provides service and all requested items both graciously and courteously.
• Answers pertinent questions about menu items.
• Help meet department standards by working with kitchen staff to ensure the best quality of food is served to the residents.

• Other duties as assigned by supervisor.

QUALIFICATIONS:

• High school graduate.
• Must meet requirement of hours as a full-time employee.
• Ability to understand and follow instructions in English and communicate effectively.
• Dining service experience in a hotel, restaurant or club strongly preferred.
• Ability to interpret and explain the menu, refer or answer questions, coordinate meal service process and understand requests.
• Ability to work in close cooperation with Residents, guests, visitors, families, supervisors and peers. Requires courtesy, tact and graciousness.