Job description
Why Morgan Group?
There’s more to Morgan Group than our 50+ multi family properties. We celebrate diversity and are committed to creating an inclusive environment for all employees. At Morgan Group, it’s about the people who work for Morgan, our tenants, our construction team, and adhering to our key values that make us who we are as a company. Our success comes from finding, retaining, and supporting the highest quality talent by offering full-time employees a variety of benefits including:
- Advancement opportunities
- Training
- Low-cost Medical, Dental, Vision
- Flexible Spending Accounts (Medical, Limited Purpose & Dependent Care)
- Health Savings Account
- Voluntary Life Insurance
- Long-Term Disability Insurance
- Company Paid Life Insurance
- Company Paid Short-Term Disability Insurance
- 401K (Traditional & Roth) with Company Match
- Employee Assistance Program
- Paid Time Off plans including:
- Vacation
- Sick
- Floating Holiday
- Bereavement Leave
- Holiday Schedule
- Referral Bonus Program
What You'll Do
Essential Job Functions:
- Adhere to MORGAN’s Leasing and Marketing, Management and Operations, Maintenance, and Emergency Procedures manuals along with the Team Member Handbook.
- Manage the leasing process and assist with the supervision of the leasing staff.
- Direct the on-site leasing staff with the Community Manager and/or the Assistant Property Manager.
- Maintain thorough product knowledge of the community and the competition.
- Responsible for the leasing process from introduction to the actual occupancy of the resident.
- Interact directly with prospective and current residents to achieve maximum occupancy.
- Customize materials, messages, and other marketing sources for resident and potential resident functions.
- Review ILS’s, social media, ratings and reviews. Update sites, if needed.
- Prepare weekly and/or monthly market surveys.
- Coordinate and participate in resident functions and other MORGAN sponsored resident activities.
- Tour and lease apartments and sell the products and services of the community.
- Respond to resident requests and help resolve resident questions or concerns, including creating service requests.
- Comply with all training requirements set forth for this position.
- Perform all Essential Job Functions on the Leasing Consultant job description as business dictates.
Non-Essential Job Functions:
Other tasks as assigned by your supervisor, not listed as essential job functions.
Physical Requirements:
- Will need to be on feet (33% to 100%).
- Will need to perform the following physical activities (50% to 100%).
Example:
Bend/stoop/squat/kneelPerform routine office duties such as filing into high and low cabinets; picking up debris on community.
Climb stairsInspect and show community by accessing upper floor apartments.
Push or pullInspect and show community.
Reach above shouldersStore supplies, inspect community.
Grasp/grip/turning and finger dexterityTyping, writing, handle packages and supplies.
- Lifting/carrying (supplies, replacement parts, ladders, etc.).
Over 50 lbsRare need (less than 1%)
Between 10 - 25 lbsOccasional need (1% to 33%)
Less than 10 lbsFrequent need (33% to 100%)
NOTE: Lifting and carrying of weights exceeding 50 lbs. is often accomplished with assistance from one or more persons. Examples of heaviest items lifted include washers, dryers, air conditioning units, abandoned sofas, and refrigerators. Wear Personal Protective Gear such as provided back brace, when necessary.
Vision Requirements:
- Constant need (100%) to read and review reports, view computer screen and wide variety of correspondence.
- Frequent need to see small detail.
- Frequent need (33%-50%) to see things clearly beyond arm’s reach.
Hearing, Speaking and Written Requirements:
- Constant need (100%) to receive or give instructions from/to residential management, communicate via telephone and in person with staff, residents, vendors, etc.
- Constant need (100%) to communicate either in writing to residents, staff, vendors, corporate and prospects.
- Ability to read, write and understand English.
Driving Requirements:
- Frequent need (33%-50%) to utilize personal transportation to deliver reports/payables to the corporate office, make deposits, view/inspect other apartment communities.
- Occasional need (1%-33%) to respond to after hour emergencies.
- Must have a valid driver’s license, insurance and car registration if driving for business purposes.
Working Environment:
- Constant need to be indoors (100%).
- Frequently outdoors (33% to 50%) during all weather conditions.
- Occasional exposure to paint fumes, solvents adhesives, etc. (1% to 33%). Example – apartment immediately during or after turnover. Team Member must wear Personal Protective Equipment (N-95 Mask), rubber gloves and eye protection, when necessary.
Experience
Required- 2 year(s): Minimum 2 years of experience in the property management industry or equivalent is required.
- Must be a proficient user of email, Internet (specifically social media sites) and web-based applications. In addition, proven experience in the following is required: 1. Ability to interact well with co-workers, supervisors, guests, vendors, contractors and the public in a professional and pleasant manner. 2. Above average leasing skills. 3. Ability to accurately perform intermediate mathematical functions. 4. Strong customer service and marketing skills.
Education
Required- High School or better
- Bachelors or better
- Associates or better
Licenses & Certifications
Preferred- Certified Apartment Mgr
- CA Cert Residential Mgr
- Acred Residential Mgr
Skills
Required- OneSite
- Word
- Excel
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