Job description
First Financial Bank
Job Description
Job Title
Loan Administration Clerk II
Status
Reports To
Primary Report-Escrow Admin Supervisor
Secondary Report-Consumer Loan Servicing Manager
Summary
Performs clerical duties related to processing mortgage and installment loan payments as well as general ledger account entries for the department. Position will also be responsible for updating insurance information in the banks core servicing platform. Processes loan escrows transactions, commercial and residential insurance tracking duties as assigned, tax payment escrow tracking, maintains departmental records, and other departmental duties as assigned.
Job Entry Requirements
Minimum of High school diploma or equivalent. Secondary education preferred, understanding of financial institution mortgage loan and documentation and closing procedures, good written and oral communication skills, strong analytical skills helpful, working knowledge of Microsoft Word and Excel. Supervisory skills and experience are highly preferable.
Primary Activities
(Essential duties and responsibilities include the following. Other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
Clerical duties related to escrow transactions, payment and payoffs transactions- Understand and perform mortgage loan customer service duties.
- Posting payments, payoffs, and other department transactions as necessary.
- Other duties as assigned
Competency/Skill Level
(The behaviors, knowledge, and motivations important to success in the job.)
Written and Oral Communication skills- Customer Service Orientation
- Initiative
- Teamwork
- Analytical and Organizational Skills
- Problem Assessment and Solving Skills
- Innovation
Key Behaviors
Organizes work flow for loan administration function- Services Internal/External Customer Requests/Inquiries
- Reviews Required Documentation for Accuracy and Completeness
- Recognizes and Follows Through on referral Opportunities
- Personal Development as Established with Manager
Bank Secrecy Act
Maintain sufficient knowledge and understanding of the Bank Secrecy Act, Anti-Money Laundering/Anti-Terrorist Financing/PATRIOT Act and OFAC regulations- To be able to fulfill applicable requirements and responsibilities under the bank’s related policies and programs.
Critical Job Elements
(Essential duties and responsibilities include the following. Other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
Generally good working environment with little exposure to noise, extreme temperatures or other adverse factors.- Limited physical effort required.
- Regularly required to talk and hear. Frequently required to stand, walk, sit, use hands to finger, handle or feel objects, work tools or equipment, and reach with hands and arms. Vision abilities include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.
- Average amount of pressure to work efficiently and accurately.
- Average mental effort consisting of normal levels of concentration, memory, complexity of decision making, time pressure, analytical thinking.
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