Job description

MANAGER – AERIAL ROPES COURSE

JOB DESCRIPTION

This isn’t your average job — it’s way more fun! Who gets to go to work everyday to help people have a fun, adventurous and extraordinary day? RYZE guides do! We created a thrilling, high energy outdoor recreational facility with a team that operates the same way.

Managers for Adventure Courses ensure that all staff and operations are set up to have the safest and best experience. They are responsible for the execution of several critical procedures and processes necessary to deliver this promise to our guest. They also have several other duties that are manager specific including training, maintenance, sales calls, marketing support and many other tasks to support the business.

Ryze is a great place for you to work if:

You live an active outdoor lifestyle, you have an adventurous spirit, and thrive on energy and fun.

You love working with kids, encouraging others to try something new, and creating lasting memories for others.

You enjoy working in a team with other energizing team members and thrive on a flexible schedule.

BRAND PROMISE TO GUESTS

Adventure Together - We are a recreational place for everyone. We respect and appreciate guests of all ages, skill levels, and abilities. We welcome them all to ryze up and get the most of their experience at the adventure park.

Choose Your Challenge - A big aspect of RYZE is the amazing challenges and there are many to choose from. We encourage our guests to try something new, or go at their own pace.

Climb With Confidence - Experience a safe and encouraging environment. Not only do we operate with rigorous safety standards, but we are also a supportive place to challenge our guests physically and mentally.

TEAM VALUES

We believe that a great team operates on a common set of values. This helps us work together effectively, and to support one another to enjoy our careers.

Respect - First we listen, then we actively support the uniqueness and views of our team members even in the difficult times.

Integrity - We believe in honesty and openness, taking responsibility for our actions and building trust in each other.

Teamwork - Connections are everything. Our team members can make our days better, and our jobs easier. We encourage one another and work together to achieve a common goal of making our guests’ days a great one.

Enthusiasm - We all do jobs that help others enjoy an active and fun experience. We know our enthusiasm can be infectious and rub off on others. Which just makes the world a better place to live in.

MANAGER – AERIAL ROPES COURSE

RESPONSIBILITIES

Reinforces and hold staff accountable for all RYZE expectations and policies

Visibly, Actively, Managing operations at all times when scheduled as shift manager

Expert and role model when working at all stations

Completes all required checklists (Opening, During, Closing, Weekly)

Manages parties and table rentals to run smoothly on weekends

Books and/or communicates group/party booking properly

Manages group events to exceed expectations of lead client

Supports training plans and works to develop staff using appropriate forms

Coordinates shift smoothly including ensuring staff has appropriate breaks

Minimizes labor and maximizes productivity

Manages all staff to execute Safe, Clean, and Fun expectations at each station

Documents all employee performance issues

Completes Deposits, Counts Drawers and Backup accurately and efficiently

Communicates properly all phone calls, events, and other situations that happen on shifts

Addresses equipment or facility issues appropriately and timely

Deliver on the above Brand Promise and embody the above Team Values

QUALIFICATIONS

Great verbal communication, presentation, and customer service skills

Hold self and other accountable to high standards

Basic administration skills with computers and money management

Focus on safety above all and attention to detail

Ability to work at heights of 50 feet, and lift 50 pounds, and stand for long periods of time

Not afraid of occasional periods of diverse weather conditions

Great verbal communication, presentation, and customer service skills

May be required to pass first aid and CPR training course

18 years of age or older

SALARY

Starting pay is $17+ depending on availability and experience. Hours are dependent on time of year, business demands, seasons, and weather. RYZE Adventure Park is an Equal Opportunity Employer.

ryzeadventure.com

facebook.com/ryzeadventure

Job Types: Full-time, Part-time

Pay: From $17.00 per hour

Benefits:

• Employee discount
• Referral program

Schedule:

• Day shift
• Monday to Friday
• Night shift
• Weekend availability

Ability to commute/relocate:

• Maryland Heights, MO 63043: Reliably commute or planning to relocate before starting work (Required)

Education:

• High school or equivalent (Preferred)

Work Location: In person

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