Job description

Red Rover is an up and coming moving and storage start up with locations in Florida, New York, Massachusetts, North Carolina, Texas, DC, Los Angeles and more to come. Our team has a total of over 156 years of experience in this industry. Our relaxed, but performance-based culture is one of openness and inclusion. Associates in our office are encouraged to share ideas and make a difference in our organization, as we grow!

What makes Red Rover different for our customers? When you rent a container from Red Rover, we lend you a truck for free. That includes fuel, tolls, 60 miles, and driver’s aides such as backup cameras. That’s right, no delivery charges, no truck rental fees, no waiting on a company driver, just great moving and storage solutions. And if you’re moving a long distance, we do the driving to your new location at a very attractive price.

Are you the type of leader to roll up your sleeves and get involved with day-to-day operations? If so, Red Rover is seeking a Manager, Field Operations, to manage the operations within the Fort Myers area. The Manager, Field Operations will have responsibility for staffing, asset management, including truck fleet, containers, and facilities maintenance. Ensuring a safe and clean environment, inside and out, for assigned warehouse locations and self-service lots to provide an exceptional customer experience and positive work environment.

Essential Duties & Responsibilities

• Involved in planning and oversight of local jobs, repositioning of assets and route planning.
• Work with Concierge team to coordinate customer transactions.
• Drive/Reposition trucks to and from our self-storage lot to our storage facilities.
• Drive a truck and container to and from customer locations.
• Deliver on-site containers to customer locations using a forklift and lift system.
• Complete multi-container delivery process using a truck and trailer combination.
• Load and unload containers using a forklift.
• Assist with assembly of containers to standard specifications at facility or customer locations.
• Responsible for ensuring a safe and clean working environment, inside and out, for all facilities.
• Maintain the warehouse, forklift and local delivery trucks to ensure that they are kept clean and in good repair and sanitized for each customer use.
• Track container inventory at assigned facilities and ensure each container is assigned to the proper bin location.
• Schedule maintenance on the forklift and local delivery trucks
• Schedule repair to damaged containers whenever possible and ensure that the location has sufficient inventory of repair parts available.
• May be involved in opening Incident Reports and working toward their resolution.
• Maintain contact with staff, assisting them with their daily routes and tasks. Ensure accurate and timely completion of daily driver checklist, forklift inspection logs and driver logbooks.
• Ensure compliance with and staff understanding of all DOT requirements, including Hours of Service regulations and licensing.
• Ensure compliance with all OSHA regulations and state and local facility compliance ordinances.
• Ensure refueling equipment is performed in a compliant, cost-effective manner.
• Perform tasks associated with the monthly internal audit.
• Assist in recruiting, hiring and training staff. Provide effective and regular communication to staff including goals and opportunities for development.
• Perform other duties and responsibilities as assigned.
• Provide world-class customer service at all times. To include training associates, following up and resolving any identified issues, direct customer contact and refining operational processes.

KNOWLEDGE, SKILLS & ABILITIES REQUIRED:

• Bachelor’s degree or equivalent work experience.
• Prior experience in transportation, logistics, warehouse operations.
• Prior experience in managing a team.
• Excellent written/verbal/interpersonal communication skills sufficient to communicate and interact effectively with drivers, customers, and co-workers.
• Knowledge of Microsoft applications (Word, Excel, Outlook etc.)
• Ability to quickly learn Red Rovers software and applications,
• Forklift Driver Certification
• Current valid driver’s license with clean driving record.
• Ability to maintain a positive and respectful demeanor with customers, co-workers, and management always.
• Mechanical ability to identify problems with equipment.

SALARY $60,000 - $70,000

Red Rover is an equal opportunity employer that is committed to creating an inclusive environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status. While performing the duties of this job, the employee will be sitting for extended periods of time.

Job Type: Full-time

Pay: $60,000.00 - $70,000.00 per year

Benefits:

• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Experience:

• Transportation management: 3 years (Required)
• Team management: 3 years (Required)

Work Location: In person

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