Job description

Reports to: Practice Administrator

Job Status: Full Time, eligible for paid time off (PTO), 401k benefits and medical benefits.

Job Description: The Medical Assistant quickly greets the patient with a smile as they are called in from the waiting area. A respectful, friendly, and helpful attitude is always expected. The Medical Assistant ensures the patient has a high-quality experience and anticipates all the patient’s needs. This position also ensures that all clinical needs such as prescriptions, orders, samples, etc. are completed prior to the end of the appointment. The Medical Assistant must manage the physician's productivity by keeping timely patient flow and utilizing communication to move patients through the office. This position will use problem-solving skills to assist patients and respond to internal needs.

Essential Responsibilities/Job Summary

• Greet patients in a courteous and friendly manner. Always provide excellent patience services including maintaining patient comfort and confidentiality.
• Take vitals, chief complaint, patient history information and draws blood, if needed.

• Ensure all necessary records are loaded in the patient’s chart. This includes lab results, mammogram results, test results, previous medical records for new patients.
• Mark the patient as Ready in ECW to inform the provider the patient is ready to be seen.
• Provide the patient with prescriptions, samples, diagnostic test orders, etc., as per provider’s orders.
• Ensure the patient understands all orders and instructions given to the patient by the provider.
• Ensure all the patient’s clinical questions and needs are resolved prior to leaving the office.
• Utilize ECW Alerts or letters for diagnostic orders to ensure the patients are aware and compliant with their medical treatment plan.
• All calls are to be returned by end of day and a telephone encounter created in ECW detailing the steps taken to resolve the phone request.
• Any medically urgent calls are to be addressed immediately.
• Call patients on clinical matters as per provider’s instruction.
• Ensure all rooms are cleaned and properly stocked prior to each patient entering the room.
• Schedule patient appointments in the Practice Management system as needed.
• Duties as assigned.

Required Skills and Qualifications: * Interpersonal Skills: Relates well to all kinds of people uses diplomacy and tact. Maintains a positive work atmosphere by behaving and communicating in a manner that enables rapport with patients, co-workers and supervisors.*

• Previous medical office experience required. OB/GYN highly preferred.
• Results Oriented: Will meet goals successfully. Is organized at the highest standards for work output. Adheres to schedule and will be consistently on time.
• Basic computer literacy

Physical Factors: Walking and standing for 90% of scheduled hours. Moving. Bending. Lifting items less than 5 lbs. Working Conditions: Required to work at least eight (8) hours per shift. Working after hours may be required according to business needs.

Job Type: Full-time

Pay: $20.00 - $22.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Medical specialties:

• Ob/Gyn

Schedule:

• 8 hour shift
• Monday to Friday

Work setting:

• Office

Work Location: In person

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