Job description

Job Title: Medicare Enrollment Coordinator (Temporary 5 months or longer )

Industry: Healthcare

FSLA status: Non-Exempt

Department: Operations

Level: Entry to mid-level

Location: Pittsburg, PA

Pay Rate: 17.50

At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company’s growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here.

NTT DATA Services currently seeks a Medicare Eligibility Consultant to join our team for a -3-month temporary assignment with the possibility of becoming a permanent position. If you feel you are qualified by the description below, please apply for a chance to interview and discuss your skills & qualifications.

You’ll join and work with a team of talented people who enjoy solving tough problems and improving the healthcare industry. They believe in supporting both personal and professional growth. That means, they pay attention to goals, celebrate milestones, and highly encourage learning opportunities.

Job Description

The Enrollment Coordinator play a critical role in working with our new members to determine eligibility and perform various enrollment activities, such as outbound calls to potential members to determine missing information on application form, effective date changes for enrollment eligibility and ensuring correct reason for enrolling into the Plan. Enrollment Coordinators interface with individual plan members and requires a strong focus around accurate and timely customer support to ensure member enrollment and retention.

JOB SUMMARY

• Identifying and processing different types of documents and routing them to the correct area for processing.
• Processing returned mail and updating members addresses.
• Explain member rights and responsibilities in accordance with contract
• Complying with turnaround time, productivity, and quality standards
• Maintains accurate and complete documentation of required information that meets risk management, regulatory, and accreditation requirements.

Required Qualifications:

• 1+ years of Customer Service experience in a healthcare environment
• 1+ years of experience working with Medicare
• 1+ years of Microsoft Office. Excel, Outlook, and Word
• High School Diploma or GED required

ESSENTIAL FUNCTIONS

All duties and responsibilities are essential job functions and are subject to possible modification to reasonably accommodate individuals with disabilities. Other functions and accountabilities may be assigned from time to time. Regular attendance is an essential function of this position. To perform this job successfully, the employee will possess the skills, aptitudes, and abilities to perform each duty proficiently.

TYPICAL PHYSICAL DEMANDS

Requires sitting for long periods of time. Some bending, stretching or reaching required. Requires the physical dexterity to operate a keyboard, calculator, telephone, copier and other office equipment as necessary. Requires ability to perform data entry functions for 95% of the scheduled work shift and perform duties in a fast-paced environment with high demands and tight deadlines. Requires ability to view computer monitor for long periods of time without eyestrain.

About NTT Data, Inc.

NTT DATA, Inc. partners with clients to navigate and simplify the modern complexities of business and technology, delivering the insights, solutions and outcomes that matter most. We deliver tangible business results by combining deep industry expertise with applied innovations in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. NTT DATA, Inc. is part of the NTT DATA family of companies, together comprising a top 10 global business and IT services provider with 100,000+ professionals in more than 50 countries, and is part of NTT Group, a partner to 85 percent of the Fortune 100. Learn more at https://us.nttdata.com/en/.

EEO Statement

NTT DATA, Inc. (the “Company”) is an equal opportunity employer and makes employment decisions on the basis of merit and business needs. The Company will consider all qualified applicants for employment without regard to race, color, religious creed, citizenship, national origin, ancestry, age, sex sexual orientation genetic information, physical or mental disability, veteran or marital status, or any other class protested by law. To comply with applicable laws ensuring equal employment opportunities to qualified individuals with a disability, the Company will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant or an employee unless undue hardship to the Company would result.

Job Types: Full-time, Temporary

Pay: $17.50 per hour

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• West Pittsburg, PA 16160: Reliably commute or planning to relocate before starting work (Required)

Education:

• High school or equivalent (Required)

Experience:

• Customer service: 1 year (Preferred)
• Medicare: 1 year (Preferred)
• Microsoft Office: 1 year (Preferred)

Work Location: In person

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