Job description

Excellent benefits! Including employer paid medical premiums for employees and eligible dependents! This position in eligible for a $500.00 loyalty bonus! Loyalty bonuses are paid out in installments.

JOB SUMMARY: The Mental Health Technician I is responsible for managing the day-to-day operations of the program. This position provides clinical services to individuals in psychiatric crisis, including both individual and group treatment. The Mental Health Technician I is also responsible for daily operations, housekeeping, and documentation.

ESSENTIAL FUNCTIONS:

1. Observes residents for changes in behavior and promptly reports these changes to the appropriate personnel;

2. Works closely with other staff members as a member of a treatment team, collaborating with internal and external treatment partners.

3. Provides group treatment services and demonstrates understanding of managing group dynamics, provide educational and clinical treatment materials.

4. Actively supervises and interacts with clients both in the community and within the program;

5. Provides support to the clients according to their individualized service plan. Provides supports for residents that help them develop appropriate skills to increase or maintain their stability;

6. Maintains complete and timely client documentation in EHR in accordance with regulations and BestCare policies and procedures;

7. Assists residents to perform basic needs tasks as needed. May include assisting with person hygiene, evacuation, and other Activities of Daily Living (ADL) tasks;

8. Assists in covering shifts as needed for emergencies, coverage, and scheduled shifts;

9. Other related duties as assigned.

ORGANIZATIONAL RESPONSIBILITIES:

1. Performs work in alignment with the BestCare’s mission, vision, values;

2. Supports the organization’s commitment to diversity, equity, and inclusion by fostering a culture of open-mindedness, cultural awareness, compassion, and respect for all individuals;

3. Strives to meet Program/Department goals and supports the organization’s strategic goals;

4. Adheres to the organization’s Code of Conduct, Business Ethics, Employee Handbook, and all other relevant policies, procedures, and other compliance needs;

5. Understands and maintains professionalism and confidentiality per HIPAA, 42 CFR, and Oregon Statutes;

6. Attends required program/staff meetings and completes assigned training timely and satisfactorily;

7. Ensures that any required certifications and/or licenses are kept current and renewed timely;

8. Works independently as well as participates as a positive, collaborative team member.

9. Performs other organizational duties as needed;

QUALIFICATIONS:

EDUCATION AND/OR EXPERIENCE REQUIREMENTS:

· High School Diploma or equivalent + 3 or more years of related education/work combined

· Familiarity with substance-abusing population and people with disabilities

· For individuals in recovery from substance-use disorder, must have maintained continuous recovery for the previous two years at the time of hire

LICENSES AND CERTIFICATIONS:

· QMHA-R or ability/commitment to obtain within 6 months

· Must maintain a valid Oregon Driver License or ability to obtain one upon hire and be insurable under the organization’s auto liability coverage policy (minimum 21 years of age and at least 3 years without DUI or any moving violations)

PREFERRED:

· Associate’s degree human services field

· Bilingual in English/Spanish a plus

REQUIRED COMPETENCIES: Must have demonstrated competency or ability to attain competency for each of the following within a reasonable period:

· Proficiency in MS Office 365 (Word, Excel, Outlook), EHR platform, databases, virtual meeting platforms, internet, and ability to learn new or updated software;

· Demonstrated ability to effectively assess and manage crisis situations using verbal intervention skills in de-escalating experience crisis, risk situations, and aggressive behaviors;

· Strong interpersonal and customer service skills;

· Ability to communicate clearly, concisely, and effectively (orally and in writing);

· Strong organizational skills and attention to detail, accuracy, and follow-through;

· Excellent time management skills with a proven ability to meet deadlines;

· Critical thinking skills;

· Ability to maintain strict confidence as required by HIPAA, 42 CFR, and Oregon Statutes;

· Ability to build and maintain positive relationships;

· Ability to function well and use good judgment in a high-paced and at times stressful environment;

· Ability to manage conflict resolution and anger/fear/hostility/violence of others appropriately and effectively;

· Ability to work effectively and respectfully in a diverse, multi-cultural environment;

· Ability to work independently as well as participating as a positive, collaborative team member.

TOOLS AND EQUIPMENT USED: Standard office equipment including computer/laptop, copy/fax/scanning machine, printer, and telephone or multi-line phone.

WORK ENVIRONMENT/PHYSICAL DEMANDS: The work environment is respectful, multi-cultural and inclusive, and the characteristics described above are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The position requires the employee to dress in a manner that meets the standards for professional attire at Best Care or per department-or job-specific requirements (See Dress Code Policy in Employee Handbook). Other working conditions/demands include:

· Primarily indoors (95%)

· Must wear required Personal Protective Equipment (PPE)

· Must wear attire as prescribed for staff working in Medical Services

· Frequently sits at a desk, stands, walks, bends/stoops, reaches above/below shoulders, uses arms, wrists, hands, and grasps/squeezes

· Occasionally twists, crouches/squats

· Must be able to perform repetitive tasks/motions, have good manual dexterity

· Must be able to lift/carry up to 20 lbs. frequently and push/pull 21-75 pounds occasionally

· Must be able to hear alarms/telephone/audio/normal speaking voice

· Must have clarity of vision: Near (<20”); Mid (>20” to < 20’); Far (> 20’)

· Must be able to drive motor vehicle to perform job

· May be exposed to communicable disease

Job Type: Full-time

Pay: $21.00 - $26.93 per hour

Benefits:

• 401(k)

Schedule:

• 8 hour shift

Supplemental pay types:

• Signing bonus

COVID-19 considerations:
At this time, to be eligible to be considered for employment, all candidates must be able to provide proof of full vaccination status.

Ability to commute/relocate:

• Redmond, OR 97756: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• High school or equivalent (Preferred)

Shift availability:

• Day Shift (Preferred)

Work Location: In person

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