Job description
This position primarily advises, mentors and coaches BYU multicultural students in academic, financial, cultural, spiritual, and social needs. This position utilizes and assesses learning outcomes to direct student advisement. The advisor identifies student needs in order to assist them in successfully transitioning to BYU, to connect them to critical support resources and to engage them in extracurricular opportunities that help them achieve the Aims of a BYU education. This position also includes serving as a SOAR (Summer of Academic Refinement) team member and overseeing assigned SOAR students and program components.
Essential Functions
- Continuing Multicultural Student Advisement
- Using student development models and one-on-one advisement conferences, advise and assist with students’ needs in academic, financial, personal, emotional, spiritual, and cultural areas and establish advisement and development plans for each student.
- Develop relationships of care, challenge, support, and education with students; assist them in identifying and resolving concerns and issues.
- Utilize current and future technical tools and advising modalities to provide quality and effective advisement.
- Educate and engage students in developing accurate graduation plans.
- Provide quality advisement on university core requirements.
- Utilize learning outcomes to direct advisement discussions and create educational interventions.
- Conduct qualitative and quantitative assessments for learning outcomes and advisement meeting outcomes.
- Use MSS database(s), Early Alert (Tableau), YMessage/Salesforce programs to regularly and accurately document student interactions and report student progress.
- Partner with campus units to provide students seamless advisement and connection to critical campus resources.
- Track and follow-up with students on academic warning and probation, those struggling, and those with high credit hours to identify appropriate resources to assist them as they progress towards graduation.
- Assist students in developing educational financial plans. Assist students to navigate the BYU, MSS, and off-campus scholarships and financial aid requirements, and procedures.
- Evaluate students’ scholarship qualifications and recommend students for MSS scholarships.
- Fully participate in and assist with MSS and campus advisement, cultural programs, scholarship special events (Scholarship meetings, NSO, Welcome Bash, trainings, etc.).
- SOAR Team member
- Coordinate, plan and implement assigned SOAR activities.
- Evaluate student application to SOAR.
- Participate in SOAR coordination meetings.
- Record student performance and contributions.
- Provide student support during admissions application process.
- Oversee other SOAR projects as assigned, after 5:00pm if necessary.
- Citizenship and Professional Development
- Represents MSS on any university committee(s) assigned by MSS Director.
- Consistently attend and participate in MSS and campus trainings (MSS advisor trainings, CAC In-services, CAPS diversity training, GE and Career Facilitation conferences, etc.).
- Engage in professional development conferences, trainings, readings, and research to enhance advisement knowledge, skills, and tools.
- Participate as a contributing and supportive member of the MSS staff.
- Engage in efforts to assess and improve office programs and services.
- Practice professional communication among staff, students, and the community, addressing concerns and issues appropriately and quickly.
- Demonstrate team player aptitudes by wearing MSS gear and by supporting advisors when personal and family emergencies appeared.
- When personal or office related issues come up, communicate with Director or Assistant Director to identify potential solutions.
- Fulfill other assignments as requested by the Director.
- Prospective and Newly Admitted Student Advisement
- Meet one-on-one with the assigned advising queue multicultural prospective students annually to assess their BYU preparation and to provide college preparation advisement and assistance.
- Be proficient in and provide BYU admissions, financial aid and scholarship application information, and assistance to prospective and newly admitted students.
- Advise newly admitted students on registering for classes, choosing majors, transitioning to BYU, and new student success strategies.
- Educate and engage students in developing accurate graduation plans.
- Reach out to each of your assigned new incoming multicultural freshman students, the summer prior the start of the year, to help with class schedule and transitioning to BYU.
Education/Experience
Minimum education/experience required:
- Master’s degree in advisement, counseling, higher education, social work, or relevant area and 2 years of advisement experience OR
- Master’s degree in relevant area and graduate coursework in counseling, advising, social work or higher education and 2 years of advisement experience.
Preferred education/experience:
- Master’s degree in academic advising, counseling, psychology, social work, higher education or relevant area and 4+ years of higher education academic advising or counseling experience.
Skills, abilities, knowledge, licenses, certifications
- Knowledge of student development theory and program management. Required
- Knowledge of and commitment to the mission and goals of the University, including the Aims of a BYU Education and the University Statement on Fostering an Enriched Environment. Required
- Demonstrated initiative and independent thinking; the ability to organize and prioritize tasks with flexibility, be detail-oriented and work autonomously. Required
- Demonstrated professional judgment and decision-making; the ability to determine and evaluate the consequences and/or ramifications of possible decisions; setting professional boundaries; creative problem solving. Required
- Demonstrated experience in mentoring, advising and educating students. Strong aptitude for assisting students. Required
- Demonstrated strong personal, written, and oral communication skills. The ability to express ideas and provide feedback while remaining objective and supportive of the ultimate outcome. Required
- The ability to fully participate with, contribute to, and support the MSS team. Required
- Demonstrated experience with computer technology and database programs, including current updates on multi-media technology. Required
- A broad perspective and understanding of other cultures and the challenges that may accompany students from diverse backgrounds. Required
- Thorough awareness of advising resources and a demonstrated ability to develop a positive networking relationship with other campus departments. Required
- Research, analytical, evaluative, and assessment skills; the ability to use systematic inquiry to improve student and department performance. Required
- Demonstrated ability to successfully and independently lead important programs, projects, services including, detailed organizing, managing financial resources, coordinating with other staff members and programs, supervising student employees, and assessing and improving outcomes. Required
- Demonstrated ability to handle crucial conversations and professional behavior towards students, colleagues, and administrators.
Alignment with BYU and the Church of Jesus Christ of Latter day Saints, BYU Mission, BYU Aims, and BYU Strategic Objectives. Proper alignment with BYU and the Church of Jesus Christ of Latter day Saints includes intentionality in building faith, a commitment to a campus culture of unity, love, and belonging, exemplary conduct that combines spiritual values and personal integrity, and public expression that faithfully promotes the mission and doctrines of the restored Church of Jesus Christ.
The essential functions of this position require in person work. Any exceptions are granted by university policies through employee relations. This position is located in an on campus workspace with the expectation that work takes place on campus to provide in person services and availability to BYU students, staff, administrators, and campus community during established and regular office hours.
In addition to essential functions of the job performed during regular office hours, this position may require work on nights and weekends for the purpose of providing services to students, achieving the objectives of departments, and contribute to the mission of Campus Life.
Employee Class: Administrative
Work Location: Provo Campus
Environment: General office or other equivalently good environment
Physical Exam Required: N
Physical Exam Details:
Desired Start Date: 05/01/2023
Job Close Date: Open till filled
Pay Level: 52
Approximate Starting Salary: $59,500 - $77,000
Documents Required at time of Application:
Required: Cover Letter, Letter of Recommendation 1, Resume
Members of The Church of Jesus Christ of Latter-day Saints must hold and be worthy to hold a current temple recommend.
Brigham Young University is an equal opportunity employer, including disability and protected veteran status.
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