Job description

OVERVIEW
RV Resort Office Assistant handle the routine office work and administrative responsibilities of the resort.
They are also responsible for assisting with planning and coordinating resort events and activities.

JOB DUTIES

• Establish rapport with customers and guests and prospective customers, field resort comments,

suggestions, and complaints, and forward to the appropriate manager

• Prepare bills and statements for approval
• Making daily trips to the bank in order to perform deposits of funds.
• Assisting with the accounting of ancillary income such as income from laundry facilities, vending

machines, arcades etc.

• Assist with booking reservations
• Assisting with the completion of market surveys
• Assist with the coordination of recreational activities
• Assisting with the sales and rentals of park models
• Reviewing, approving and submitting invoices to A/P Department for processing
• Perform administrative functions including answering phones, typing, copying, faxing, and filing
• Complete and maintain resort records, reports, and files
• Collect and post resident payments, processing fees, inspection or other fees; record in the

proper accounts and issue receipts

• Make collection calls for rental payments
• Assist with the preparation of marketing materials and implementation of resident relation

activities

• Ability to perform property sweeps
• All other duties as assigned

REQUIREMENTS

• High school diploma or GED
• Minimum 2 years administrative experience preferred
• Strong customer service skills
• Excellent telephone skills
• Good problem solving skills
• Professional appearance
• Thorough knowledge of federal, state and local laws pertaining to fair housing laws
• Computer proficiency, including the internet and Google suite; experience using RMS reservation

system preferred

• A current, valid driver's license from the State where the resort is located is required before

driving a company-owned vehicle or before driving his/her own vehicle on company business.

• Display Zeman’s Core Values

• Honesty
• Respect - For others and yourself
• Cooperation - If you need help, ask. If you are asked for help, give it.

• Devotion- Sincere interest in helping our customers and your teammates

• WOW- Deliver unexpected great service.

• Fun- Be a passionate team player, and have FUN!

Zeman Homes is a drug-free, equal opportunity employer.

COVID-19 Precaution(s):

• Remote interview process
• Personal protective equipment provided or required
• Temperature screenings
• Social distancing guidelines in place
• Sanitizing, disinfecting, or cleaning procedures in place

Employment Length:

• 4 - 6 months

Typical end time:

• 5PM

Typical start time:

• 9AM

This Job Is:

• Open to applicants who do not have a college diploma

Work Remotely

• No

Job Types: Full-time, Temporary

Pay: $15.00 per hour

Schedule:

• 4 hour shift
• 8 hour shift
• Day shift
• Monday to Friday
• Weekend availability

Work Location: In person

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