Job description

Why Rensselaer?

Our dynamic global community of changemakers includes some of the world’s leading researchers, students, alumni, and faculty who ask the important questions and devise the scientific and technological innovations that make the world a better place for all of humanity. Nestled on a beautiful 275-acre campus in upstate NY, Rensselaer is home to five schools, 32 research centers, three makerspaces, an observatory, and one of the world’s fastest supercomputers.

Rensselaer faculty and alumni include more than 145 National Academy members, six members of the National Inventors Hall of Fame, six National Medal of Technology winners, five National Medal of Science winners, three astronauts, and a Nobel Prize winner in Physics. With nearly 200 years of experience advancing scientific and technological knowledge, Rensselaer remains focused on addressing global challenges with a spirit of ingenuity and collaboration. To learn more, please visit www.rpi.edu.

Are you ready to change the world? Apply now! Visit: https://careers.rpi.edu/en-us/job/493862/operations-associate

Job Summary

The Operations Associate provides administrative and operational support to DotCIO staff which includes but is not limited to, processing purchases and invoices, student charges, student payroll and ordering office supplies. The Operations Associate answers the main switchboard for Rensselaer as needed.

Minimum Qualifications

• High School/Equivalent
• 2 or more years of related experience or relevant combination of experience, education and/or training.

Relevant combinations of education, training and experience may be considered.

Preferred Qualifications

• Experience in customer service
• Experience with a multi-phone line system

Minimum Knowledge, Skills, and Abilities

• Excellent customer service skills and ability to interact with a diverse population in a professional manner
• Excellent verbal and written communication, organizational and interpersonal skills
• Excellent attention to detail
• Proficiency with MS Office (word, excel, Outlook)
• Ability to work independently and as a member of a team
• Knowledge of office machines (copier, fax, personal computers)
• Ability to maintain confidentiality
• Ability to perform basic mathematical functions

Shift

Business Hours: Monday - Friday

Travel

No travel

Driving

No Driving

Total Compensation and Benefits Information

Rensselaer’s Total Compensation Program is designed to provide stable pay growth, a comprehensive and affordable benefits package, and a comprehensive and affordable retiree medical and prescription plan. Rensselaer is recognized locally and nationally for the depth and breadth of its compensation and benefits program. Our goal is to provide you and your family with a comprehensive health and welfare program as an umbrella of financial security and protection during your employment. For more information, please visit Benefits | Human Resources (rpi.edu).

COVID-19 Pandemic Protocols

Rensselaer requires all faculty and staff to be vaccinated (and boosted when eligible) against COVID-19. Requests for exemptions for medical or religious reasons will be evaluated on a case-by-case basis. For more information, please see Home Page | COVID-19 Policy (rpi.edu)

We welcome candidates who will bring diverse cultural, ethnic, national and international perspectives to Rensselaer’s work and campus communities.

Rensselaer Polytechnic Institute is an Affirmative Action/Equal Opportunity, Race/Gender/Veterans/Disability Employer.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• Day shift
• Monday to Friday

Work Location: In person

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