Job description
Tuff Shed is recruiting for an experienced and highly motivated Operations Manager to contribute to the success of our Tampa Factory Store. This position offers the opportunity to make a real impact to the Store and the Company.Check out what "A Day in the Life" looks like for our Operations role: https://youtu.be/TMaGa3tvH_w
ABOUT TUFF SHED Founded on an entrepreneurial spirit and an unwavering commitment to quality, Tuff Shed was established in 1981, and has since developed into America's largest manufacturer and installer of storage buildings and garages, having built more than one million buildings for satisfied customers. We utilize cutting edge green technology in our materials and manufacturing processes, and hold multiple U.S. Patents.
DO YOU HAVE WHAT IT TAKES TO BE A SUCCESSFUL TUFF SHED OPERATIONS MANAGER?
Production & Installation Management
Working directly with the Operations employees, building customer-focused teams that satisfy Tuff Shed’s customers’ needs
Manages the logistics including shipping, receiving, PACK, and communication to the cross docks.
In partnership with the DM, responsible for recruitment of Production Manager, Cross Dock Personnel and Delivery/Warranty and prefabricator vacancies
Following the direction of the DM, supervise Installation function, reviewing sales orders to ensure financial and logistical criteria have been satisfactorily met
Oversee daily planning/scheduling of the Operations team’s manpower and materials
Perform customer service duties, such as resolving warranty issues by reviewing and scheduling work to be performed as required to satisfy the customer and fix the Tuff Shed product(s)
Implements and carries out the Company’s Safety Programs and ensures compliance to DOT regulations, including the management of all associated records
Preparing, scheduling, and leading store safety meetings, trainings and work-related injury investigations as required by OSHA guidelines and Tuff Shed Safety Department
Assisting the DM with daily, weekly, and monthly corporate document submittals
Performing monthly cycle counts and ongoing inventory management
Proposing new and/or alternative methods of operating to ensure that the Store remains fluid and can adapt to ever changing challenges, as identified
Under the direction of the DM, recruiting, hiring, training, and supervising the performance of the operations teams
In conjunction with the Sales Manager, resolving work problems among store Operations and Sales teams and informing the DM of final outcomes
Operates the Factory efficiently and effectively in order to produce the assigned and expected
profitably
Recruits, hires, trains, and manages production team members including but not limited to Production Manager, and Shop Supervisor to ensure the optimal use of materials and minimal use of labor
Maintain appropriate staffing levels to maximize production and maintain labor costs as budgeted
Performing daily safety walk-through inspections of the Shop area and the Yard
Ensure tools and equipment are secured, inventoried and maintained, and meet safety requirements
Organizes, directs, and leads the production employees effectively and efficiently using management best practices
Under the direction of the DM and in conjunction with the Production Manager and/or the Shop Supervisor, performing fabricator employees’ performance evaluations, as required; also, preparing and conducting fabricator employees’ disciplinary actions and making recommendations to the DM regarding counseling, warnings and/or terminations
Certifies the Store’s inventory is accurate by conducting monthly physical inventory counts
Makes sure that all material is ordered in a timely manner, meeting production schedules while minimizing inventory costs
Effectively negotiate and develop relationships with local suppliers to ensure that materials are purchased at or below standard cost
Ensures that building quality, communication, and customer experience are in alignment with the Company expectations and its impact on the Tuff Shed brand
Manages the Company’s Warranty Program and ensures that it is followed, and any required repairs are conducted in a timely manner
Recruits and onboards subcontractors to surpass 35% of the store’s revenue budget
Inspects the quality of work being performed by subcontractors to ensure Tuff Shed finished product quality expectations are met or surpassed
SKILLS & EXPERIENCE
Experience working in a fast-paced, high volume production environment, preferred
Proven experience in successful business-to-consumer sales in large ticket products
Proven leadership and relationship building skills, including experience managing employees and resolving employee relations issues
DOT, OSHA, and employment law knowledge highly preferred
Ability to effectively communicate at all levels, including customers, business partners, suppliers, co-workers, managers, and the general public
Ability to solve complex business problems using sound logic and good judgment
Ability to read, write and understand instructions given orally, in writing and in diagram form.
Ability to prepare written correspondence and reports which create a professional image for Tuff Shed
Ability to effectively communicate at all levels, including customers, business partners, suppliers, co-workers, managers and the general public
Ability to use mathematical, accounting and financial tools as they apply to Tuff Shed business.
Direct Supervisory Responsibilities include:
Production Manager
Shop Supervisor
Cross Dock Manager
Superintendent
Subcontractor relationships
WHAT'S IN IT FOR YOU?
An opportunity to join a successful company and be part of the growth of the team! We offer competitive salary and benefits! Paid Time Off, paid holidays, medical/dental/vision and life insurance, Employee Stock Ownership Plan (ESOP), a 'Safe Harbor' 401(k) plan.
- Participation in Store Bonus Program
- Comprehensive training and mentorship to grow your skills and ensure your success
- On Demand access to your pay
- 1. Learn more about us! Check out the Tuff Shed Website at www.TUFFSHED.com.
3. As part of the application process, please take a short survey, called Predictive Index. Click on the following link to complete this five minute survey: https://assess.predictiveindex.com/Xbxkm
Tuff Shed is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity, genetic information or any other status protected by law or regulation.
MGT2021
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