Job description

An exciting opportunity has arisen for an enthusiastic emergency bed service coordinator to join the Paediatric and Neonatal Decision Support & Retrieval Service (PaNDR) for the East of England.

This is a new and developing service which delivers neonatal and paediatric critical care transfers across the East of England. You will play a crucial role within the service, coordinating emergency referrals and bed/cot locating across the region. You will act as the first point of contact for all forms of communication for the service.

This emergency service is based at the Rosie Hospital in Cambridge and you will be required to work 12 hour shifts covering a 24/7 rota with your colleagues (to include weekend and night shifts).

The EBS coordinator is the first point of contact for enquiries to the regional 24/7 emergency PaNDR hotline. The EBS coordinator is responsible for facilitating requests for transfer, advice and guidance, cot and bed locating and rota enquiries. These requests are often in emergency scenarios and can require long periods of concentration and focus combined with the ability to deal consistently with people in a clear, calm and polite manner.

The EBS coordinator will work as part of a multidisciplinary team (MDT) to ensure that often complex enquiries and requests for transfer are dealt with and communicated appropriately in a timely manner.

Our Trust

Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke’s Hospital and the Rosie Hospital in Cambridge. With over 11000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people – patients, staff and partners. Recognised as providing ‘outstanding’ care to our patients and rated ‘Good’ overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH’s values – Together - Safe, Kind, Excellent – are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.

CUH is committed to promoting a diverse and inclusive community - a place where we can all be ourselves. We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential. We want to ensure our people are truly representative of all the communities that we serve. We welcome applications for all positions in the organisation irrespective of people’s age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or social economic background.

Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.

As per Home Office guidelines, please be aware that, unfortunately, the Trust is unable to offer sponsorship for this particular position.

This vacancy will close at midnight on the 18th December 2022.

Interviews are due to be held on the 5th January 2023.

Benefits to you

We offer development opportunities and a wide range of benefits including on-site leisure facilities, shopping concourse, day nurseries and access to a great transport system with easy access to airports and rail travel.

Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases alternative working hours will be considered.

We welcome applications from the Armed Forces.

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