Job description

Dental Treatment Coordinator

Do you thrive in a fast paced office environment? Would you consider yourself an educator that can easily explain complex procedures? Do you have the ability to oversee multiple projects at one time, while still delivering an exceptional patient experience?

Ready for a new career? Is your background and experience a great fit for the Dental Treatment Coordinator role described below?

If this sounds like you, and you are serious about supporting some of the greatest Doctors and dental teams in the Dental Industry - keep reading!

We are Rodeo!

Rodeo Dental & Orthodontics is one of the fastest growing, multi-specialty dental groups in the country. Born in the Fort Worth Stockyards in early 2008, the company’s team of 150+ award-winning doctors provide a full range of general dentistry, orthodontics, endodontics, oral surgery, and board-certified pediatric dental services in 30+ Rodeo locations throughout the states of Texas and Colorado.

Dental Treatment Coordinator Career Opportunity:

The Dental Treatment Coordinator is a key member and contributor in creating an amazing, one-of-a-kind Patient Experience. Successful candidates will work in the Front Office and in our world-class lobbies engaging, entertaining, and caring for our patients. This includes working with multi-specialties to coordinate patient treatment needs and optimize scheduling. Will you do anything and everything to help the team win? Do you genuinely care about other people? If so, Bring us your Smile-DNA™ and BIG personality!

Essential Duties and Responsibilities:

• Educate patients on the type and extent of treatment needed.
• Be successful in converting planned treatment to scheduled treatment in multi-specialty. (Pedodontics, Endodontics, Oral Surgery, Orthodontics)
• Communicate with referring offices through letters and emails details of treatment planned and updates on patient treatment.
• Verify all insurances PPOs, Medi & Chip
• Ability to call in / Fax COP (change of provider)
• Send Pre-Authorizations
• Must utilize excellent communication skills with an ability to explain, present, and educate dental procedures and treatment plans to patients plainly. (Fillings, Crowns, Bridges, Dentures, Implants)
• Process payments; Cash, Credit & Care Credit
• Ability to audit chart notes and create claims
• Ability to run end of day reports
• Assist with open and close of the office
• Daily housekeeping (will be shared with other staff)
• Performs all other duties as assigned; and,
• Ability to communicate clearly with team and doctors – This is KEY!

Qualifications

• 1-3 years of previous dental front office experience is required.
• Must have knowledge of all dental insurances including PPOs, Medi & Chip
• Dental practice management software (Open Dental/Dentrix) experience helpful
• Bilingual (Spanish) is required.
• Ability to travel 10-15% of the time
• This position may require the employee to use his/her personal vehicle to travel to different work sites during the course of the work day, which means you would need an active, valid Driver’s License.

Personal Traits - the most successful employees at Rodeo exhibit the following traits:

• 100% honest and ethical - able to develop the trust and confidence of internal and external customers.
• Smile-DNA™ - Genuinely Happy with a built-in desire to make people Smile.
• Mature - willing to ask for help in real-time and admit mistakes.
• Self-motivating - a proactive problem solver and an excellent communicator.
• Detail Oriented - well organized with a fanatical focus on details.
• Team player - willing to put the interests of the team above your own.
• Incredible people skills and professionalism in person, on the phone, and through email.
• Exquisite time management, prioritization, and the ability to remain organized and control chaos.
• Unparalleled intensity and quality of work, with an insatiable appetite to get the job done.
• Seeks opportunity in change and does not fear a dynamic environment.

Want to learn more about Rodeo’s exciting culture? Check out these cool links!

Website: https://www.rodeodental.com/

LinkedIn: https://www.linkedin.com/company/rodeo-dental-&-orthodontics/life/rodeo-culture/

Dental Dream Job: https://www.rodeodental.com/top-10-reasons-why-rodeo-dental-is-your-dream-job/

Rodeo Dental Wins BEST FOR THE WORLD! https://www.rodeodental.com/rodeo-dental-named-2021-best-for-the-world-b-corp-in-governance/

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Health insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Fort Worth, TX 76106: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Dental Treatment Coordinator: 1 year (Preferred)

Language:

• Spanish (Preferred)

Work Location: In person

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