SquareTrade is the fastest growing company of its kind. We’re revolutionizing a $30b industry with service innovation and attention to customer satisfaction. We partner with some of the largest, most sophisticated retailers and carriers in the world (Amazon, Walmart, The Home Depot to name a few), consistently win industry awards, have received tens of thousands of 5-star reviews… and we’re just getting started. A member of the Allstate family, SquareTrade has headquarters in San Francisco and London. We are currently expanding in Europe and Asia Pacific, including Japan and Australia.

We are seeking a highly skilled Performance Test lead. The Ideal candidates should have a software engineering background with a proven track record in performance testing and engineering.

Responsibilities:

• Define performance test strategies, design test plans, scripts, and execution oversight
• Run performance tests, diagnose, isolate, and solve complex performance and scalability issues
• Work directly with all the stakeholders, engineers, performance testers, product management, and DBAs
• Monitor and collect test results, and conduct root cause analysis of performance issues and bottlenecks
• Evaluate the latest performance monitoring tools and make recommendations

• 7+ years of hands-on experience in performance testing tools like JMeter, BlazeMeter, Locust, or similar tools
• In-depth knowledge and experience testing transactional, message-based, and web-based applications
• Write Python or Java code to customize supporting tools
• SQL and Unix knowledge to work on test data needs/log analysis
• Hands-on experience using monitoring tools like Dynatrace or Splunk
• Experienced in agile or scrum software development methodologies
• Excellent communication, documentation, reporting, and problem-solving skills
• Self-starter, and can work independently with minimal support

Nice to have:

• Familiar with Jenkins, Docker, and/or Kubernetes and Cloud concepts.

At SquareTrade you'll have access to:

• Robust medical, dental and vision coverage with generous employer contributions tailored for our diverse workforce
• Inclusive fertility care plan
• 5% company match into 401(k)
• Open access to mental health benefits including 1:1 therapy, coaching sessions and digital resources
• $75 monthly allowance to support self-care and well-being
• Career experience programs, tuition reimbursement and unlimited access to online courses to support your professional growth
• Supportive leave policies including paid parental, grieving and loss, and domestic violence protected leaves
• Flexible paid time off plus a generous holiday schedule
• Paid volunteer time to give back to the community
• Hybrid work arrangements
• $80 monthly internet connectivity stipend
• Reimbursement for in-home office setup
• Various corporate perks and discounts

(California Only) Pursuant to applicable law, SquareTrade estimates the possible base salary for this role, if hired in California, to be within the following range: $140-170K.

The Team: http://www.squaretrade.com/leadership

SquareTrade is proud to be an Equal Employment Opportunity employer. We are committed to creating an inclusive work environment for all employees. We celebrate diversity and encourage applications from all qualified individuals regardless of race, religion, color, national origin, sex, gender identity, gender expression, sexual orientation, age, marital status, veteran status, or ability status.