Job reference number 291791

Plant Manager -North West Midlands Mail Centre-WOLVERHAMPTON

Competitive Salary 18% bonus potential, 25 days annual leave and pension

Full time

Permanent

North West Midlands Mail Centre-WOLVERHAMPTON-WV1 1AA

As a Plant Manager you’ll play a key role leading our operational management teams, overseeing all aspects of site operations and embedding key process improvements. Alongside driving performance throughout the team, you will also be focussed on delivering our crucial customer commitments.

What does the role involve?
Reporting into the Service Delivery Leader, this key operational role is responsible for ensuring our Plant runs smoothly, delivering the processing plan in a safe, customer focussed and commercially driven manner. This fast-paced role will give you the chance to have real impact throughout the business by driving and implementing national change initiatives, developing the business plan and working to achieve all unit and personal KPI’s.

We’re in an exciting period of transformation and our Plant Managers are right at the centre of it. You’ll be providing leadership that creates enthusiasm and inspires people across all levels of the business to act and embrace positive change and build a culture of high performance and climate for success.

What skills and experience are we looking for?
As this is an extremely interesting and varied role, we are looking for candidates who are flexible, can work under pressure and possess excellent leadership and communication skills. As a leader within the business, you must demonstrate evidence on your CV of the following:

Leadership Focus: Ensures the basics are right, takes a 'one company' approach, creates positive energy, implements strategy, takes account of relevant issues. Uses platforms to recognise superstars, appeals to both the heart and the brain when communicating.
People Focus: Understands the value of diversity & inclusion, uses delegation, coaching, empowerment and feedback, identifies and developing talent, collaborates, takes time to know and understand others needs and perspectives, ensures a supportive environment where achievements are recognised.
Resilience Focus: Is approachable, provides re-assurance to others, agile in adapting to new challenges, communicates regularly and informally, deals with ambiguity, is positive and realistic even under pressure.
Achievement Focus: Ensures 'best day every day' by implementing standards of excellence, asks questions of others, shares learning, provides guidance. Builds confident teams using a coaching style and ensures others are held accountable. Uses resources to ensure delivery. Keeps promises. Is trusted by teams and colleagues.
Improvement Focus: Implements transformation, reduces costs and ensures value for money, embraces innovative work practices, makes rational and informed decisions, identifies improvements to ways of working across areas of the business, implements new processes and services to meet changing customer needs.
Customer centric Focus: Implements a customer-first culture, introduces ways to improve the customer experience, puts the customer at the heart of decision making, monitors goals for customer service, promotes investment and change which improves the end to end customer experience.

Shift patterns:

Availability and flexibility needed 24/7 with standard day would be between 6am and 10pm.

Application process
If you are interested in applying, please complete your application online and submit your current CV.

Please note: If you are currently employed by Royal Mail, you must apply via the internal careers site or your application will not be processed accordingly.

Assessment process
Your face to face assessment is designed to enable you to showcase your suitability for management positions within Royal Mail. You will take part in a capability-based interview and a short management scenario exercise more details of which will be provided on the day.

About Us

At Royal Mail we connect companies, customers and communities across the country, delivering a ‘one-price-goes-anywhere’, universal postal service to more than 30 million addresses. As one of the UK’s leading companies, we are focused on being recognised as the best delivery company in the UK and across Europe.

We are an inclusive employer with equality, diversity and fairness at the heart of our values. We welcome applications from individuals from all different backgrounds and are committed to promoting fair participation and equality of opportunity for all of our job applicants.

Closing Date: 19-December . Please note, this advert may close early if the appropriate number of applications has been reached.
Interviews expected:January

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