Tory Burch has partnered exclusively with People*Strata on the search for a Product Manager, International eCommerce. As the embedded talent team for Tory Burch, we provide white glove service throughout the candidate experience.

ABOUT US

Tory Burch (http://www.toryburch.com/) is an American lifestyle brand inspiring and empowering women around the world to live in full color with character, confidence, and beauty. Classic in spirit with a modern sensibility, the collection embodies the personal style of Founder Tory Burch and includes multiple categories from footwear and ready-to-wear to handbags and home.

Our company launched in February 2004 with a single boutique in downtown Manhattan. Today, we are a global brand with a presence in more than 50 countries, and an enduring commitment to advancing women's empowerment and entrepreneurship through the work of the Tory Burch Foundation.

Brand integrity, beautiful products and social purpose are integral to who we are as a company and what we have accomplished to date. Our incredible team and our unique culture are an equally important part of the equation. We believe that every employee plays a vital role in our continuing efforts to grow and evolve.

POSITION SUMMARY

Tory Burch is looking for a full-time Product Manager to lead the international eCommerce strategic pillar. Ideally this person will be local to NYC, but we are willing to consider talent outside of the area. The new hire must be able/willing to work east coast hours, regardless of location, as well as travel to the NYC office at least once per quarter.

Reporting to the Senior Product Manager, Digital Site Experience, the new hire will be responsible for defining, assessing, and continuously evolving the holistic international eCommerce roadmap to scale international eCommerce, including DTC and select third-party sites. This Product Manager will develop a deep understanding of our global eCommerce operations and the localization efforts required to deliver best-in-class digital experiences.

The Product Management Team is an amazing group of women and men who share a passion for excellence…and a sense of humor!

RESPONSIBILITIES

• Create and articulate the international eCommerce product strategy and roadmap across owned and third-party platforms including APAC, the Middle East, Brazil, and global digital concessions
• Lead ideation, opportunity assessment, and launch of digital products that enable customers to have frictionless, engaging, and localized digital experiences
• Collaborate with cross-functional partners such as Marketing, Retail, Technology, CRM, and Digital teams to gather, review, and prioritize requirements
• Foster a culture of change management, leading with the "Why" and constantly driving transparency as well as collaboration across stakeholders to ensure strategic alignment
• Translate roadmap initiatives into digestible EPICs with clear prioritization among features
• Conduct user research and competitive benchmarking to better understand and optimize the local customer journey
• Critically assess existing capabilities to understand build vs. buy approach
• Define, monitor, and assess product initiatives through clear KPIs; Institute tight learning loop with business and technology teams to continually inform product development
• Launch and phase solutions utilizing agile methodologies to build internal efficiencies and scalable technology development

REQUIRED QUALIFICATIONS

• Minimum 2 years of digital product management experience in the DTC e-Commerce consumer goods industry
• Experience with Agile development teams and workflows within JIRA, Confluence, Roadmunk, and/or similar systems
• Experience with a site launch or the ability to speak to the full spectrum of what it takes to launch a site (including what areas cause friction)
• Understanding across content management systems and eCommerce platforms (Google Analytics and PIM systems preferred)
• Willingness to work east coast hours, even if residing in another time zone
• Willingness to participate in late night and early morning meetings up to 2x/week to accommodate global partners across time zones (meetings will not be on a Monday morning or a Friday night)
• Willingness to travel to the New York City headquarters at least once (for several days in a row) per quarter
• Exceptional multi-tasking and project management skills to work cross-functionally and manage deadlines against multiple deliverables
• Comfort with ambiguity, and an instinct for taking initiative as well as working with agility
• Passionate about eCommerce with an understanding of the holistic landscape
• Interest in emerging markets and global eCommerce happenings outside of North America
• Ability to prioritize opportunities, thinking critically about size of prize and feasibility
• Excellent written and verbal communication skills
• Comfortable actively working with engineers and participating in technical discussions
• Self-starter with bias towards MVP delivery that aligns with longer term product vision
• Maintains clear point of view while remaining flexible to foster productive collaboration

PREFERRED QUALIFICATIONS

• Experience in the fashion/apparel eCommerce industry
• Experience with a site launch
• Experience working with an offshore development team
• Experience with
  • CMS
  • Adobe
  • GA
  • PIM
  • e-Commerce platforms

COMPENSATION RANGE

The compensation range for this position is 120,000.00 USD - 145,000.00 USD. Our offer will be based on your relevant experience and work location.

TORY BURCH - CORE SKILLS

• Adaptable – Change before you have to
• Changes course easily – Knows when to be patient and when to push – Works well in the gray – Shows grace under pressure – Owns mistakes and learns from them – Balances multiple priorities
• Entrepreneurial Spirit – Own it
• Takes initiative, doesn't wait for direction – Builds for the future – Takes personal ownership and accountability – Is resourceful in getting things done
• Collaborative – No "I" in Tory
• Is self-aware and open-minded – Integrates the perspectives of others – Is direct but respectful – Communicates cross functionally – Knows when to get people involved and when to make a decision – Takes an inclusive approach
• Client & Brand Focus – Put yourself in Tory's shoes
• Passionate about the brand and the work – Creates a transformational client experience – Makes decisions in the best interest of the company and our customers – Focuses on internal and external customers
• Live the Values – Being "Buddy"
• Keeps the "Buddy Values" alive (Kindness, humility, warmth, honesty, loyalty, compassion, integrity, and passion) – It's not just what you do, but how you do it – Contributes to a positive and productive environment
• Functional Expertise – Know Your Stuff
• Has the skills necessary to perform the job – Keeps current on trends, skills, and practices – Puts learning into practice

Equal Employment Opportunity Statement
Tory Burch LLC is an Equal Employment Opportunity employer and provides equal opportunities to all employees and applicants without regard to an individual's age, race, creed, color, religion, national origin, sex (including pregnancy) or sexual orientation, gender expression, military status, marital status, genetic predisposition or carrier status, disability, or membership in any other protected class under applicable law. Likewise, we will consider qualified applicants with criminal histories for employment in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring, Ordinance No. 184652. Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records for employment.

Disability Accommodation
Tory Burch is committed to providing reasonable accommodations to applicants and employees with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require assistance or an accommodation with the hiring process, please contact thetalentteam@toryburch.com.

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