Dexteritech (DTS) is seeking a skilled Program Analyst to support our Department of Veterans Affairs (VA) Office of Information and Technology (OIT) customer. The environment is dynamic, and the client needs are often evolving. Flexibility and forward-thinking views are important for success.

Primary Responsibilities

• Conducting research, analyzing data, identifying trends, and preparing reports.
• Determining program requirements and making recommendations.
• Analyzing programs, policies, procedures, and systems and making recommendations to optimize these.
• Drafting new or revised policies and procedures.
• Assisting program managers with the development of budgets and schedules as well as tracking metrics.
• Identifying and resolving issues and problems.
• Planning, analyzing, and evaluating the effectiveness of operations and programs.
• Preparing and presenting reports and recommendations.

Minimum Qualifications

• Bachelor's Degree (8 years of additional relevant experience may be substituted for education).
• 5 years related experience required
• Must have knowledge in how to plan, analyze and evaluate the effectiveness of operating programs.
• Must be able to use source data to evaluate the effectiveness of programs and business processes.
• Must be able to use qualitative and quantitative analytical skills to assess the effectiveness of the operations.
• Must be able to effectively manipulate data to present program status and make recommendations on improving business processes.
• Experience in creating new methods of gathering and analyzing source data to evaluate program effectiveness and analyze business processes.
• Ability to obtain and maintain a Tier II Moderate Risk Background Investigation.
• Legal authorization to work in the U.S.

Desired Qualifications

• Experience supporting large Cabinet-level federal agencies, ideally the Department of Veterans Affairs.
• Provide expert guidance to optimize systems, procedures, and processes, evaluate operational and program effectiveness and develop solutions to make improvements or address performance issues.
• Strong project management, analytical thinking, and problem-solving skills
• Ability to get up to speed quickly on complex issues; desire to work in a fast-paced, rapidly evolving environment.
• Capable self-starter with a drive to get all types of work done and high attention to detail.
• Excellent ability to communicate across most mediums and settings.
• Knowledge of military and Veteran populations.

Planned Systems International provides our customers with value-added management consulting and information technology services that consistently deliver success, and we are recognized as a world-class provider of innovative solutions that benefit mankind. From Systems Lifecycle Support and Healthcare IT Solutions to Network and Desktop Solutions and e-Business, PSI is focused on making our clients’ businesses run smoother and better. With a highly trained technical staff, we apply state-of-the-art information technologies, the industry's most advanced methodologies, and broad-based support services to clients in U.S. Government agencies and the commercial sector.

PSI is an Equal Opportunity Employer.
All qualified candidates are encouraged to apply, including:
Minorities, Women, Individuals with Disabilities, and Protected Veterans.
NOTE TO JOB SERVICE: VEVRAA Federal Contractor requesting priority referrals of Protected Veterans.