Job description

Company Background

Cambridge Spa Group (“CSG”) is a private equity backed, franchisee consolidator within the Massage Envy franchise system. CSG employs over 1,000 people in Texas, California, New Mexico and Nevada with corporate teams in Austin. The company anticipates 2x growth in the next 3 years driven by robust M&A activity as well as organic performance. The company is led by an experienced senior management team with 20+ years of Massage Envy and franchising experience and a best-in-class investor group.

We are looking to hire a Project Coordinator. Reporting to the Director of Project Management, in this role, you will:

• Be responsible for managing a variety of internal and external projects.
• Provide administration support that includes the organization of file systems and related project data
• Assist in developing projects plans, create timelines, and guide external and internal stakeholders
• Assist in managing projects related to the platforms and processes we use to provide services to our customers.
• Collaborate with Director of Project Manager to create and improve processes and collaborate cross-functionally to ensure projects are completed on time and within budget.

In addition to the tactical project management duties, this is a strategic support role for the organization. In this role you will have the opportunity to help create and document the company’s PMO processes, systems, and tools, and grow professionally with this new department as the organization grows.

Please note that this role will be based in our Austin, TX office with some potential for hybrid work as agreed upon with the Director of Project Management and will require up to 10% travel.

Responsibilities and Duties

• Assist in managing a portfolio of internal and external projects
• In collaboration with the Director of Project Management, our Operations and Technology team, assist in managing internal projects related to our platforms and systems
• Monitor timelines and progress of projects to ensure efficient, on-time delivery
• Assess and address obstacles, issues, or concerns that may impact project deliverables; own any problems you discover and drive forward solutions
• Collaborate with and effectively communicate to individuals at all levels of the organization and external stakeholders
• Serve as the subject matter expert for assigned projects and create documentation, (Project Management Plan, Work Breakdown Structure, Lessons Learned, Meeting Agendas, Meeting Notes and Action Items, etc.)
• Partner with Director of Project Management to analyze project performance and expenses incurred for future cost-saving metrics.
• Serve as the point of contact for internal and external constituencies during project planning and implementation phases
• Manage various tasks and projects as assigned by the Director of Project Management, including coordinating the operational calendar and timelines/deliverables of a large, distrusted operations leadership team.

Qualifications

• Project management experience in a fast-growing organization is preferred
• Demonstrate skills and ability to understand timeline constraints, task dependencies, and project risks
• Fluency at developing impactful relationships with partners and colleagues
• Desire to develop strong working relationships and cross-functional partnerships with internal and external stakeholders
• Excellent oral and written communication skills
• Experience and expertise with project management software platforms
• PMP or similar project management certification is preferred

Job Type: Full-time

Pay: $55,000.00 - $68,000.00 per year

Benefits:

• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Austin, TX 78731: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Project management: 1 year (Preferred)

Work Location: Hybrid remote in Austin, TX 78731

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