Job description

Four Seasons Mini Storage is currently taking resumes for the position of a Property Manager at our New Braunfels, TX facility. We offer health, dental, vision, 401K with a great company match, supplemental benefits, paid time off, and Holiday pay after 1 year of employment. We are seeking someone who is well organized, friendly, and highly motivated to provide the best customer service and property management at all times.

POSITION RESPONSIBILITIES:

• Office Hours: Monday through Friday from 8:30 AM - 5:00 PM
• After 90 days of employment, responsible for taking on after hour calls
• Creating a welcoming environment to our tenants and potential tenants
• Responsible for the communication with corporate on landscaping needs and maintaining great curb appeal of the property, including light maintenance duties as needed
• Showing and renting storage units and office/warehouse spaces
• Ability to recommend appropriate sizes based on customer request and needs
• Understand and explain the leasing process and reviewing the TSSA rental contract with new tenants
• Efficiently learn how to operate our current Management software and understand that we will be transitioning software's and systems soon so that will be a learning experience for us all
• Accurately manage cash and check payments, monthly credit card processing statement, balance receipts, and process daily bank deposits accurately and timely using quickbooks.
• Communication between new potential office space tenants and listing agent on office spaces coming available
• Responsible for making sure that all office space tenants proper rental paperwork is completed, certificate of insurance is up to date, and delegating lease renewals and or move outs.
• Point of contact for all tenants and potential tenants
• Addressing and resolving customers questions and concerns
• Responsible for taking payments, pursuing collections, customer lock outs, and managing customer accounts
• Conduct daily walk throughs to check locks, make sure climate-controlled doors are latching and locking, HVAC units are running and on the proper setting, check open units to inspect for leaks after every rain, just a general daily scope of the facility to ensure the safety and well keeping of our customers belongings
• Cleanliness of our front sales office and outside public restroom
• All hands-on deck with marketing and pricing
• Ensuring that online marketing is always up to date on what sizes and correct pricing that the facility has available for rent
• Following through with reservations
• Ability to work and stay motivated unsupervised
• Other related duties assigned by corporate
• Above all, provide exceptional customer service to our customers over the phone as well as walk ins.

SKILLS, QUALIFICATIONS, AND REQUIREMENTS:

• Basic computer skills and ability to learn and navigate new software's quickly
• Excellent organizational skills
• Minimum of 3 years customer service experience (Self-storage a plus!)
• Must be willing to take after hour calls and do after hour move ins. Corporate is able to take the calls when needed but needs to be coordinated with upper management.
• Vald Driver's License
• Effectively communicate with management and fellow associates
• Prior self-storage experience is preferred but not required
• General office experience is required
• Proficient in MS word, Excel, and Outlook

**Please do not call the local facility about this position - hiring will be done through corporate office. Thank you

Job Type: Full-time

Pay: From $15.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 1 year

Schedule:

• 8 hour shift
• Monday to Friday
• On call

Ability to commute/relocate:

• New Braunfels, TX 78130: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 3 years (Required)

License/Certification:

• Driver's License (Required)

Work Location: In person

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