First Transit has been purchased by Transdev and will be the employer for this job posting. We are the leading integrator and operator of multiple modes of transportation. With a combined presence in 43 US states, plus DC and Puerto Rico, we have lots of opportunities for growth! You can find additional job opportunities and locations directly at www.transdevNA.jobs.

At First Transit, we contribute to your professional growth, while at the same time, giving you the opportunity to contribute to the success of a dynamic organization. Our divisions carry millions of passengers annually throughout the United States, Puerto Rico, U.S. Virgin Islands, and Canada. Each day, our employees address the complexities in today’s challenging political, economic, social, and operational environments.

We are currently looking a for 'Quality Assurance Manager' based in Cobb County.

PURPOSE:

As the Quality Assurance Manager for First Transit, you will have responsibility for all aspects of quality. You will play a key role in identifying all levels of maintenance problems, recommend and initiate effective solutions and corrective action.

RESPONSIBILITIES:

• Advises Maintenance Manager of unsafe maintenance conditions or practices and/or vehicle abuse;
• Enforce quality compliance objectives and department goals that support First Transit 5’s initiatives. Ensure that KPI’s are achieved;
• Obtain feedback from location GM’s and Operations Supervisors on areas of satisfaction and dissatisfaction. Ensure complaints are effectively resolved, and develop action items to improve marketplace success;
• Manage, organize, build, and continually improve the quality infrastructure to maintain the company Quality Management System;
• Manage and maintain quality inspection, test, validate and monitor KPI performance;
• Lead lean/continuous improvement activities for Quality processes. Must be change agent and ambassador for continuous improvement;
• Identify staff development and training needs. Provide employee coaching and development or otherwise ensure training is obtained;
• Responsible for departmental compliance and enforcement of all company policies and procedures. Ensure consistent and effective employee relations;
• Actively participate in safety improvement activities;
• Provide input and recommendations on staffing, training and shop tooling;
• Participate in goal deployment and strategic planning activities, typically detailing first level improvement initiates and targets to improve;
• Conducts process audits on First Transit SOP’s;
• Additional special projects and duties as assigned.

EDUCATION:

• Inter Provincial Red seal in Commercial Transport Mechanic and or Heavy Duty on Road Mechanic. Will consider Red Seal Automotive Mechanic with relevant experience;
• Must possess valid Class 5 driver’s license and ability to operate a motor vehicle.

EXPERIENCE / KNOWLEDGE:

• 8 years’ experience in a fleet maintenance environment;
• Experienced in performing Quality inspection on all makes of Busses;
• Computer literate and possess a working knowledge of Word, Excel and PowerPoint;
• 3-5 years’ supervisory experience with hourly employees and employees covered by CBA’s;
• Considerable knowledge of vehicle DOT standards, preventative and predictive maintenance principles;
• Have the ability to effectively prioritize tasks and manage time effectively;
• Be able to effectively and appropriately interact with all levels of employees, drivers, senior management, client representatives, union officials and the general public;
• Proven experience promoting an incident free workplace in a supervisory role;
• Excellent oral, written and presentation communication skills, experience training supervisory personnel; fluent in English;
• Comfortable with a hands-on approach to safety on the site.

WORKING CONDITIONS:

• Must be physically able to inspect all aspects of transit vehicles and facilities in all types of weather. Travel to region locations regularly (approximately 50% of time). Work environments include typical office, transit facilities, maintenance facilities, transit vehicles and airports;
• This position is a 4 days on 3 days off rotation with flights paid from either Calgary or Edmonton with camp accommodations provided.

First Transit has been purchased by Transdev and will be the employer for this job posting. We are the leading integrator and operator of multiple modes of transportation. With a combined presence in 43 US states, plus DC and Puerto Rico, we have lots of opportunities for growth! You can find additional job opportunities and locations directly at www.transdevNA.jobs.

We aspire to have a culture where all people are First. We strive to attract and retain a diverse workforce therefore all qualified applicants will receive consideration for employment. We encourage applications from women, persons with a disability, Indigenous peoples and members of a visible minority. First is an equal opportunity employer and by doing so we will sustain and promote an inclusive culture that supports future growth for all. First is committed to providing reasonable accommodation at all stages of the hiring process and encourage all applicants who may require such accommodation to let us know.