MB Group is in search of a talented Operations Manager. They credit their success to their collaborative culture, providing a WOW experience for their customers and conducting business differently. They need a new dynamic team member who will take on any challenge and excel in doing it. This is a multifaceted position and we’re looking for the best of the best!

The Operation Manager is an individual who relishes the opportunity to lead a winning real estate team and is focused on personal and professional growth. This team player is interested in growing the team through systems, processes, and strategies in an executive leadership role while working side-by-side with the lead agent. The OM thrives in taking ownership, loves to learn, and is experienced, with a proven track record of success.

The OM is deeply committed to supporting the agents in achieving greater levels of success, growing skills, and developing into supportive leaders within the team. As the success of the team grows, this individual will be responsible for hiring, training, and leading additional team members to ensure all operations tasks of the agents' business are completed at high standards with maximum efficiency.

The OM will execute the business plan by leading, managing, and holding the team accountable for agreed-upon commitments. They will remove obstacles and barriers; manage major

projects; standardize and systematize work; and integrate all major functions of the business. The OM works alongside the leader to filter and translate ideas into the functional plans of the business. This individual is responsible for managing all areas of the business, including sales, marketing, operations, and administration.

Compensation

• $80,000 - $90,000
• $10,000+ bonus potential
• $90,000- $100,000 first-year expected earnings
• Paid Time Off (PTO)
• Hybrid work environment

$90,000 - $100,000

• Marketing: Creating a measurable number of leads, eliciting reviews from existing and past customers, marketing listings, developing and executing marketing calendar, overseeing social media manager.
• Client appreciation & relationship management: Events are systematized and executed consistently
• Database management: Contact information, yield % from database
• Database growth: Responsible for the growth of the database in a given amount of time
• Transaction & Listing Management: oversees all workflows, transaction manager, skill development, and contractor relationships, and makes sure the client experience is excellent
• Lead Management: Builds and oversees all workflows, make sure all leads are on appropriate follow-up plans/campaigns
• Project Management: Oversees systems development/implementation/tech
• Tracking Management: Oversees tracking and reporting of all team KPIs
• Talent Management: Responsible for operations talent/staff/hiring/training/firing
• Profitability Management - CoLG (cost of lead gen) ROI, other expense ROI
• Operations Manual: Build and maintain an operations manual that documents all systems and standards which will include written and video training
• Schedule travel and training and continue to seek out learning opportunities for continued education and growth
• Be the manager of FUN helping to build internal culture by celebrating birthdays, anniversaries, goals, and more
• This person will be the right hand to the Leader and she is looking for someone that thinks and acts like a business owner and protects that company as a partner

• Incredibly service-oriented attitude
• An eye for design and marketing
• Powerful written and verbal communication skills are used to keep all stakeholders informed at all times.
• Exceptional organizational and project management abilities
• Learning-based, actively and independently seeking out answers when necessary.
• Strong work ethic and timely with very flexible work hours.
• Ability to focus and complete tasks in a fast-moving environment
• Attention to detail and accuracy
• Confidence in dealing with customers and colleagues
• Ability to remain calm under pressure
• Proven ability to succeed
• Leadership and consensus-building skills
• Comfortability in handling strong personalities
• A strong drive and a deep desire to succeed and grow into greater positions of responsibility, benefits, and pay.
• Strong verbal communication
• Administrative experience in an office setting
• Real Estate license (preferred but not required)

Margie Beth specializes in Multi-Family Commercial properties, both working with buyers and sellers. Building her network for both on and off-market properties. She understands the importance of the presentation of each property she represents. She works to communicate quickly with buyers to bring sellers the best price possible. Also, in the commercial space, MB also has a passion for working with business owners transitioning to other avenues of life by helping to sell businesses.

MB takes a fresh and creative approach to help Residential Sellers, as she knows that Impressions Matter! Staging sets her apart, as each client benefits from her professional experience staging each home to show it’s very best and at no additional expense to the client.