Job description

About us

The Revival Companies is a vertically integrated multifamily investment company. We invest, manage, renovate and build in multifamily real estate. Through a combination of property management, construction management and asset management we drive tremendous results for our investors. We are professional, agile and Entreprenurial.

Our work environment includes a modern office setting located at the border of Milton and Lower Mills Boston. The office location offers a plethora of amenities: from restaurants, grocery stores, coffee shops - the neighborhood has it all!

Operations manager

At the Revival Companies we are striving to improve the efficiency of our organizational processes. This newly created role is designed with that goal in mind. We must build, maintain and grow a high standard, we’re seeking an experienced operations manager to oversee daily activities. The ideal candidate will have a sharp business mind and proven success in managing multiple departments for maximum productivity. This person will be highly skilled in human resources, finance, and IT management, and be able to develop and maintain an environment of trust, within our growing pre-scale company.

Objectives of this role

· Setting departmental policies, goals, objectives, or procedures in conjunction with the team

· Develop, implement, and maintain Key Performance Indicators

· Increase the efficiency of existing processes, develop new process, identify procedural weaknesses in order to enhance the company’s internal capacity

· Develop, implement, and maintain quality assurance protocols

· Ensure that operational activities remain on time and within budget

· Track staffing requirements, hiring new employees as needed

· Oversee financial performance of accounts payable and accounts receivable departments

· Maintain constant communication with managers, staff, and vendors to ensure proper operations of the company

Responsibilities

· Lead, motivate, and support a small but growing team within a time-sensitive and demanding environment, including career development plans for direct reports and problem resolution

· Manage data collection for the updating of metrics to achieve productivity targets, reduce various costs, eliminate errors, and deliver excellent customer service

· Partner with cross-functional teams to improve tools and systems

· Work closely with Owner and Real Estate Director to ensure operations are running smoothly and that our plan is being met

· Conduct budget reviews and report cost plans to upper management

· Reviewing performance data to assess operational progress towards goals, determine areas of improvement, and identify potential areas for cost reduction

· Evaluating vendors to ensure services are being provided in line with budgets

· Directing and/or coordinating human resource management, including hiring, performance evaluation, assignments, and scheduling

· Setting departmental policies, goals, objectives, or procedures in conjunction with board members, organization officials, or staff members

Required skills and qualifications

· Five or more years of proven success in an operations management role

· Real estate and/or construction experience

· Strong skills in budget development and oversight

· Excellent ability to delegate responsibilities while maintaining organizational control of branch operations and customer service

· Proficiency in conflict management and business negotiation processes

· Knowledge of business productivity software and an aptitude for learning new applications

Preferred skills and qualifications

· Bachelor’s degree (or equivalent) in operations management, business administration, or related field

· Working knowledge of management software programs

· Experience with Monday.com

· Strong IT skills

· Multiple years of financial and account reporting experience

Job Type: Full-time

Pay: $100,000.00 - $150,000.00 per year

Benefits:

• Health insurance
• Paid time off
• Professional development assistance

Experience level:

• 5 years

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Boston, MA 02124: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Have you every developed KPI for previous employers?
• Have you every restructured a company's organizational workflow?

Experience:

• operations: 5 years (Required)
• real estate: 5 years (Required)

Work Location: In person

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