Reception Desk Staff

Full Time
Tonawanda, NY 14150
Posted
Job description

Creature Comforts Pet Resort is looking for Front Desk Receptionists for our large volume pet care facility. The front desk reports directly to the Practice Manager as well as the General Manager and Owner of the business. Our receptionists are a client's first point of contact for all services offered, and are accountable for meeting established customer service standards for both internal and external customers.

Front Desk Receptionists are responsible for portraying a friendly and professional image of Creature Comforts Pet Resort to all clients.


Job Responsibilities Include but are not limited to:


Greet and Check In clients/pets

Provide outstanding guest service to both pets and their parents

Replying to all emails same day

Answering the telephone with in 3 rings

Organize/maintain desk flow

Computer Proficiency. Ability to properly cash out and bill clients, as well as scheduling services for pets/clients

Make sure All paperwork is up to date for clients/pets (Vaccines, Service Agreements etc)

Maintaining records and filing/organizing client charts

Must be willing and able to assist in walking and cleaning up after pets as needed


Job Types: Full-time or Part-time

Must be Available to work Weekends and Holidays.


Successful candidate will have the following (minimum) qualification:

Education: Preferred but not required 2 year degree in Business /Accounting or Zoological/Animal Science


Experience: Min 1 year in a receptionist position (Dr Office, Vet Office, or other similar positions). Pet care facility experience is highly preferred, but not required. Must be computer proficient.

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