Job description

We are seeking a reliable and organized Medical Receptionist/Administrative Assistant to join our busy medical office. The successful candidate will be responsible for greeting patients, answering phones, scheduling appointments, and performing various administrative duties to support the smooth operation of the office.

Duties and Responsibilities:

• Greet patients in a friendly and professional manner, check them in for appointments, and verify their insurance information
• Answer and direct incoming phone calls, take messages, and respond to inquiries in a timely and courteous manner
• Schedule appointments, and tests as directed by medical staff
• Verify patient insurance coverage and obtain authorizations as needed
• Maintain patient records, including updating patient demographics, medical histories, and insurance information
• Assist with patient billing and collections, including processing payments, submitting claims, and following up on unpaid balances
• Prepare and distribute correspondence, including letters, reports, and medical records
• Maintain office supplies and equipment, including ordering supplies and scheduling equipment maintenance as needed
• Assist with special projects and other duties as assigned by management

Qualifications:

• High school diploma or equivalent; associate's or bachelor's degree preferred
• Previous experience in a medical office or healthcare setting preferred
• Knowledge of medical terminology and HIPAA regulations
• Excellent communication and interpersonal skills, both written and verbal
• Strong organizational and time management skills
• Ability to multi-task and prioritize effectively in a fast-paced environment
• Proficient in Microsoft Office and other computer applications
• Professional demeanor, with a positive attitude and strong work ethic
• Ability to maintain confidentiality and exercise discretion in handling sensitive information

This is a full-time position with competitive salary. If you meet the qualifications and are interested in this opportunity, please submit your resume and cover letter for consideration.

Job Type: Full-time

Pay: $18.00 - $22.00 per hour

Benefits:

• Health insurance

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Customer service (Required)

Work Location: In person

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