Job description

JOB SUMMARY:

The Receptionist will provide guidance and administrative support to all department. The ideal candidate thrives in a fast-paced environment and is able to field a high volume of incoming calls while providing excellent customer service.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Exhibits a pleasant and welcoming demeanor both in person and on the phone.
• Answers and directs incoming phone calls to various work areas.
• Draft written responses or replies by phone or e-mail when necessary.
• Responds to regularly occurring requests for information.
• Greet and welcome incoming visitors.
• Provides effective oral and written communication (via telephone, email, and mail).
• Other administrative duties as assigned.

REQUIRED SKILLS / ABILITIES:

• Telephone Skills
• Professionalism
• Well-developed interpersonal and communication skills
• Ability to handle a high volume of incoming calls
• Excellent customer service skills
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)
• Excellent organizational and time management skills

REQUIRED EDUCATION / EXPERIENCE

• High School Diploma or Equivalent
• Two years of prior administrative/office experience
• Two years of Customer Service experience

Job Type: Full-time

Pay: From $18.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Parental leave
• Professional development assistance
• Vision insurance

Schedule:

• Day shift
• Monday to Friday
• Overtime
• Weekend availability

Ability to commute/relocate:

• Industry, CA: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person

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