Job description

Job Title: Receptionist/Insurance Assistant

Job Category: Administrative

Department/Group: Operations

Job Code/ Req#: REOP-001

Location: Waynesburg

Travel Required: Less than 10%

Level/Salary Range: $17.5+/hour (Depending on Experience) AND Full Benefits

Position Type: Full Time

HR Contact: Brett Shimek

Date posted: March 21, 2023

Will Train Applicant(s): Yes

Posting Expires: April 21, 2023

Applications Accepted By Fax or E-mail: (724) 627-7005 or bshimek@bailyagency.com

Subject Line: Application Submission

Attention: Operations RE:REOP-001/Receptionist

Mail: Brett Shimek

Operations, Baily Insurance Agency

P.O. Box 1070

Waynesburg, PA 15370

Role and Responsibilities

Baily Insurance is looking for an experienced Receptionist.​ Under general supervision, this position is responsible for performing a variety of administrative functions.​

Primary Responsibilities Include:

Be the frontline interaction, whether in-person or via phone/email, that makes people feel welcome, cared for, and excited to be working with Baily Insurance.

This includes:

• Answer, triage, and distribute incoming agency phone calls in a way that shows care, gratitude, and joy
• Review, sort, and scan mail into Agency Management Systems
• Review, triage, and forward agency emails in an efficient manner
• Increase efficiency, profitability, and customer service capability through a number of essential front-office needs:
• Track employee time off requests
• Manage postage meter
• Send out the mail at the close of business
• Order office supplies
• Organize office activities/parties
• Print and mail customer invoices

Additional Responsibilities Include:

• Works closely with remote employees to assist in mailing customer communications
• Assists with various sales and marketing activities
• Scans documents and assists with Real Estate closings
• Other responsibilities as needed

Qualifications and Education Requirements

• High School Diploma with College Degree preferred
• 2-5 Years Receptionist and administration experience

Preferred Skills

• Prior experience answering phone calls and operating phone systems
• Positive team oriented attitude
• Experience with Windows and Microsoft Office (Word and Excel)
• Experience with postage machines and scanners
• Excellent interpersonal and oral communication skills
• Comfortable in flexible/​adaptable environment (work in other departments occasionally)

Job Type: Full-time

Pay: From $17.50 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Monday to Friday

Work Location: In person

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