Recovery Community Center Program Assistant
Full Time
Cape Girardeau, MO
Posted
Job description
Recovery Community CenterProgram Assistant
Job Description
The RCC Program Assistant is a crucial position which shows compassion and respect for RCC visitors. This position is primarily responsible for providing assistance and support to the Program Manager of the We Do Recover Recovery Community Center in caring out the daily functions and other activities of the RCC. The Program Assistant should be in recovery from either a Substance Use or Mental Health Disorder.
RESPONSIBILITIES AND DUTIES:
- Adhere to RCC and Gibson Center for Behavioral Change policies and procedures. Always maintain confidentiality for RCC visitors and staff.
- Orient visitors to the facility and inform them of behavioral expectations and program services that are available.
- Make referrals to appropriate resources so that visitors can continue to engage in the recovery process.
- Program Assistant will maintain high standards of personal conduct, modeling accountable relationships and fostering wellness and self-care along with their own recovery.
- Program Assistant will take responsibility for maintaining the integrity of job performance. This includes using work time appropriately and always giving the best effort on the job.
- Program Assistant will at all times respect the rights and dignity of all RCC visitors.
- Report to the Program Manager all behavioral issues or incidents on appropriate forms.
- Assist the Program Manager with RCC Advisory Board functions as needed.
- Help ensure RCC supplies are stocked.
- Display appropriate and ethical behaviors at all times.
- Document any data required by the Program Manager or agency leadership.
- Facilitate recovery activities, including support groups.The use of audio/video equipment and literature may be necessary.
- Assist in recreational activities as scheduled or as indicated by visitor needs/activity levels per Program Manager
- Assist in ensuring maintenance of a clean and safe RCC environment to including evacuations drills and procedures.
- Answer phone calls as appropriate.
- Intervene in crisis situations and/or de-escalate potentially disruptive situations promptly. Notify Program Manager.
- Ensure all equipment is in properly working and not being abused.
- Be on time for all shifts and be willing to work flexible hours.
- Attend mandatory staff meetings and agency trainings as scheduled.
- Perform other duties as assigned.
Program Manager will provide primary supervision of the position. In the absence of the program manager, the Program Assistant will report to the Director of Behavioral Services Residential.
POSITIONS SUPERVISED:
None
QUALIFICATIONS:
This employee must have good verbal and written communication skills. High School Diploma or GED is required. Must have good prioritization skills and be able to multi-task while maintaining a recovery-centered environment. Employees with felonies in their background must have an exception through the Missouri Department of Mental Health's Exceptions Committee.
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