Job description

The Heat Check Fresh Boutique is a premier sneaker consignment shop and streetwear boutique located in the Park City Mall.

We are looking for a Retail Sales Associate to provide excellent customer service and meet sales quotas for our business. Candidates with strong communication skills, who can make customers feel welcome in our store, will stand out. You will help identify client needs, present and answer questions about our products and services, and recommend solutions. A positive attitude and a desire to promptly resolve potential customer issues or complaints will make you successful in this role. Ultimately, you will ensure that customers leave our store satisfied and you will contribute to the store’s profitability.

Must be 18 years or older to be consider for hire.

Responsibilities

• Greet and direct customers
• Provide accurate sales information (e.g. product features, pricing, and after-sales services)
• Answer customers' questions about specific products
• Cross-sell products
• Ensure racks are fully stocked
• Coordinate with the Sales Team to provide excellent customer service (especially during peak times)
• Inform customers about discounts and special offers
• Provide customer feedback to the Store Manager
• Stay up-to-date with new products

Skills

• Moderate knowledge of sneakers and streetwear
• Proven work experience as a Retail Sales Representative, Sales Associate or similar role
• Understanding of the retail sales process
• Knowledge of inventory stocking procedures
• Basic math skills
• Track record of achieving sales quotas
• Excellent communication skills, capable of building trusting relationships
• Ability to perform in a fast-paced environment
• Flexibility to work various types of shifts

Job Type: Part-time

Pay: $10.00 per hour

Benefits:

• Flexible schedule

Shift:

• 4 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Lancaster, PA 17601: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

• Do you have previous experience or knowledge of sneakers and clothing?

Education:

• High school or equivalent (Preferred)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Work Location: In person

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