Job description

The name Lionel is synonymous with childhood memories and the American dream. What started as the humble enterprise of an immigrant in a hardware store window grew into the largest toy company in the world. In the process, Lionel trains became more than models; they laid tracks into the hearts of everyone who ever owned one.

Over its more than 120-year history, Lionel has had its share of ups and downs. Like America's railroads, Lionel is back and more than a tradition. Today the company is poised for the future, staying affront of new technologies & trends and is ready to introduce the joy of Lionel to another generation.

Our mission is to develop, manufacture, market and service the best electric toy trains and accessories in the world.

With this position there will be a training period for 4-8 weeks in Concord ,NC. Your travel expenses (accommodations) will be covered if you are traveling from Tennessee.

This position is responsible for the day-to-day operations of Lionel’s Retail Store. This person must provide excellent customer service and supervise retail store staff. The retail store is located at the Opry Mills Mall in Nashville, TN and sells Lionel Trains, Lionel Racing die-cast and other Lionel-branded merchandise.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Ability to quickly learn both Lionel trains and Lionel Racing die-cast products inside-and-out
• Maintains store staff by scheduling, recruiting, orienting, training, coaching and appraising job results
• Managing and motivating a team to increase sales and ensure efficiency
• Identifies current and future customer requirements by establishing rapport with potential and current customers
• Responsible for cash control
• Managing stock levels and making key decisions about stock control
• Achieves financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions
• Formulates pricing policies and markets merchandise by studying advertising, sales promotion, and display plans; analyzing operating and financial statements for profitability ratios
• Organizing special promotions, displays and events
• Secures merchandise by implementing security measures
• Ensures standards for quality, customer service, health and safety are met
• Responds to customer complaints and comments
• Maintains the stability and reputation of the store by complying with legal requirements
• Updates colleagues on business performance, new initiatives and other pertinent issues
• Maintains professional and technical knowledge
• Promotes the organization locally by liaising with local schools, newspapers and the community in general
• Initiates changes to improve the business, e.g. revising opening hours to ensure the store can compete effectively in the local market
• All other duties as assigned by upper management

QUALIFICATIONS

Customer Focus, Tracking Budget Expenses, Pricing, Vendor Relationships, Market Knowledge, Staffing, Results Driven, Strategic Planning, Management Proficiency, Client Relationships, Verbal Communication

REQUIREMENTS

• Sales Experience
• Inventory control experience
• Good communication and interpersonal skills
• Time Management skills
• Strong organizational skills
• Proven successful experience in store management
• Proven successful experience in store management
• Powerful leadership skills and business orientation
• People and customer management skills

TECHNOLOGY SKILLS

• Data entry
• POS System

LANGUAGE SKILLS

Ability to proficiently read, write and speak the English language. Ability to read, analyze, and interpret department related reports and other related documents. Demonstrate the ability to effectively present information and respond to questions to and/or from internal and external customers.

MATHEMATICAL SKILLS

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, percentages and decimals.

Job Type: Full-time

Pay: $50,000.00 - $54,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Paid time off
• Parental leave
• Vision insurance

Experience level:

• 3 years

Shift:

• 10 hour shift
• 8 hour shift

Weekly day range:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Nashville, TN 37214: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Retail management: 3 years (Required)

Work Location: In person

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