Job description

Imagine making a career of creating memorable guest experiences. We use fun and teamwork to make every moment count. We empower each other to provide exceptional service.
Want to be part of a growing company with commitment to train and develop, true passion for service, come and be part of the team!

You will receive:

• On the job training
• Growth Opportunities
• Competitive Pay rates: Pay rates that meet or exceed area standards.
• Benefits (Medical, Dental and Vision available 1st day after 60)
• Paid Time Off
• Special Recognition Programs
• Team Member Discounts

Ideal candidate will provide office support to managers in the many different facets of the sales process.

Responsibilities:

• Deliver exceptional guest service that ensures sales and high levels of guest satisfaction.
• general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing, copying).
• Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, or banquet event orders).
• Promote awareness of brand image internally and externally. Gather materials and assemble information packages (e.g., brochures, promotional materials).
• Use sales techniques that maximize revenue while maintaining existing guest loyalty to PHM. Enter, retrieve, reconcile, and verify information (e.g., commissions, leads, third parties) in software involved in the sales process.
• Answer guest questions about property facilities/services (e.g., hours of operation, rates and room types, packages, promotions, entertainment, restaurants, special events).
• Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests.

Job Requirements:

• 1-2 years’ hotel experience preferred.
• 1-2 years’ experience in sales administration or customer service preferred.
• Sales & Event Management experience desired.
• Knowledge of Microsoft Office
• Fluent in English – Excellent written and verbal communication.
• Proficient in computer skills.
• Must be able to multi-task and prioritize.
• Must have great organization and communication skills.
• Hourly rate: $17.00

Location: 8738 International Dr., Orlando, FL 32819

Paramount Hospitality Management is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Paramount Hospitality Management is a Drug-free Work Place.

Pay: $17.00 per hour

Experience:

• Microsoft Excel: 2 years (Required)

Work Location: In person

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