Job description
Juniper is an architectural lighting design and manufacturing business seeking an experienced Lighting Sales Operations Manager to join our team based in Southington, CT. Reporting to the President, the candidate will combine their established relationships in the lighting distribution industry to manage a team of experienced back-office sales professionals. The Sales Operations Manager will run a portfolio of lighting project specifications; provide customers with quotations, product technical knowledge and alternative solutions. The candidate will lead a of team of technical and operational sales associates, while also acting as a trusted advisor for our clients and use exceptional communication skills to help distributors and electrical contractors navigate our broad range of high-end architectural lighting systems. The individual will also possess the strong negotiating skills necessary to ensure our products remain on the specification and to follow through on closing the deal. The candidate has direct distribution or agency sales experience within the lighting industry.
- Manage a team of technical sales and sales operations professionals through the pricing, negotiating and order processing cycle.
- Employ consultative and situational sales techniques to help solve client problems and increase conversion.
- Manage team training and resources. Delegate responsibilities, maintain and improve order processing efficiency, and impart valuable lighting industry knowledge.
- Work closely with the Architectural Sales Manager on new project opportunities and specifications.
- Work closely with the Operations team on large projects and custom lighting opportunities.
- Convert project opportunities into sales and target annual sales goals. Run regular sales reports to review with upper management.
- Become a brand ambassador and defend company interests with lighting distributors and reps.
- Use the company CRM to track client interactions and provide high-touch client support.
- Communicate customer feedback and ideas to the marketing, design and engineering teams when necessary.
- Bachelor’s degree.
- Minimum 5 years of experience in a lighting sales and management position.
- Proven track record of success working in the specification trade industry.
- Advanced experience reading and translating lighting plans and schedules.
- Superior presentation and negotiating skills.
- Excellent organizational and time management skills.
- Experience using CRM systems.
- Medical, Dental, Vision paid at 100%
- Annual Bonus
- Matching 401k Plan up to 4%
- 4-Weeks Paid Time Off
- Eight paid holidays
- One-month paid parental leave
About Juniper:
Juniper is a fast-growing lighting technology, design and manufacturing business with locations in Southington, CT and SoHo, NY. We revolutionize lighting systems using innovative design thinking and manufacturing methods with the mission of solving real consumer problems. At our core is the belief that the beauty of distinctive design lies in the innovation and details that lie just below the surface. Our mission is to test boundaries in meaningful ways by using precision materials and traditional finishing processes fused with advanced lighting technology. Juniper was named one of the 5000 fastest growing company by Inc magazine, and we are proud to design, engineer and manufacture all of our products at our Connecticut headquarters.
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