Job description
Company Overview
DocuSign helps organizations connect and automate how they agree. Our flagship product, eSignature, is the world’s #1 way to sign electronically on practically any device, from virtually anywhere, at any time. Today, more than a million customers and a billion users in over 180 countries use DocuSign to accelerate the process of doing business and simplify people’s lives.
What You'll Do
The Salesforce Developer will design, develop, and implement SaaS-based Application, Data, and Integration Engineering solutions that run our internal business, as well as evaluate existing components or systems to determine integration requirements and to ensure final solutions meet organizational needs. This role requires deep Salesforce configuration and customization knowledge, integration experience and sound judgment in order to effectively plan and deliver. Over time, the successful candidate will own one or more pieces of our Business Application Projects and may be required to lead or direct the work of others. DocuSign is growing at an extraordinary pace across all sectors, providing an enormous opportunity for professional growth in this position.
This position is an individual contributor role reporting to the Senior Manager, Salesforce Engineering and is designated Flex.
Responsibility
- Design, build, test, deploy, and maintain solutions on the Salesforce platform and other supporting technologies
- Implement Salesforce solutions that adhere to platform best practices and perform peer code reviews, which may include custom platform development (e.g., Apex, Visualforce, Lightning Web Components), integrations with back office systems (often through the use of middleware tools) and data migrations
- Work with internal business team customers to gather requirements to deliver innovative solutions that meet needs with respect to functionality, performance, scalability, reliability and realistic implementation schedules
- Assist project leadership in the estimation of work effort, determination of required resources, and setting a realistic schedule for development
- Evaluate existing components or systems to determine integration requirements and ensure final solutions meet organizational needs and the scalability of the solutions
- Seek out opportunities to utilize Salesforce to improve processes and productivity, make recommendations to support an organization scaling at a rapid pace, and help in removing technical debt that might impact the performance of the Salesforce Org
- Collaborate with Software Engineers to deliver software projects using development processes such as Agile/Scrum
- Work cross-functionally with other engineering teams such as product management and interface development, and integrate other systems into Salesforce or from Salesforce to other products
- Debug high-priority bugs and implement a fix if necessary which might affect Integrations or functionality of the user interface
What You Bring
Basic
- Bachelor’s Degree in Computer Science, Management Information Systems, or a related field
- 5+ years of experience in IT applications emphasizing Salesforce.com configuration, customization, and support
- 4+ years of experience developing Salesforce Apex Classes, Controllers, Triggers, Visualforce, Web Services
- Experience with Salesforce integrations using scripted data loader, web services, cloud or on-premise middleware (e.g., Platform Events, Informatica, Tray.io)
- Experience with CI/CD tools (e.g., GitHub, Jenkins, Salesforce CLI) for Salesforce
- Experience working with Salesforce Sales Cloud, Service Cloud, and Experience Cloud (Communities)
- 1+ year of Salesforce Einstein Analytics (Tableau CRM) experience
- Salesforce Platform Developer 1 certification (PD1)
- Experience working with Einstein Discovery, Machine Learning, Prediction, and working knowledge on R Language
- Experience building Aura and/or Lightning Web Components
- Experience in handling data flows, recipes, and security predicates of datasets
Preferred
- Demonstrated understanding of requirements gathering and creating and deploying solutions to end users
- Tableau CRM and Einstein Discovery Consultant certification
- Experience supporting Salesforce instances with 2,000+ users
- Proficiency in defining intuitive, insightful, actionable, and compelling Einstein Analytics reports and dashboards
- Experience with Salesforce/SaaS applications like Eloqua, D&B Optimizer, ZoomInfo, and Outreach
- Superior communication and interpersonal skills
- Extensive expertise in understanding and designing using Einstein Analytics
- Ability to install app exchange apps and follow through with a vendor for any troubleshooting
- A wide degree of creativity and latitude
This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.
This role is eligible for bonus, equity and benefits.
Based on legislation in Washington state the following details are for individuals who reside and would be working in Washington only: Washington pay range: $105,400 - $154,725 base salary
Based on legislation in California the following details are for individuals who reside and would be working in California only: California pay range: $112,500 - $180,875 base salary
Life At DocuSign
Working here
DocuSign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At DocuSign, everything is equal.
We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.
Accommodation
DocuSign provides reasonable accommodations for qualified individuals with disabilities in job application procedures. If you need such an accommodation, including if you need accommodation to properly utilize our online system, you may contact us at accommodations@docusign.com.
If you experience any technical difficulties or issues during the application process, or with our interview tools, please reach out to us at taops@docusign.com for assistance.
Our global benefits
Paid time off
Take time to unwind with earned days off, plus paid company holidays based on your region.
Paid parental leave
Take up to six months off with your child after birth, adoption or foster care placement.
Full health benefits
Options for 100% employer-paid health plans from day one of employment.
Retirement plans
Select retirement and pension programs with potential for employer contributions.
Learning & development
Grow your career with coaching, online courses and education reimbursements.
Compassionate care leave
Paid time off following the loss of a loved one and other life-changing events.
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