Scheduling Coordinator - Ambulance Service

Full Time
Rochester, MN 55901
Posted
Job description
Why Mayo Clinic

Mayo Clinic has been ranked the #1 hospital in the nation by U.S. News & World Report, as well as #1 in more specialties than any other care provider. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic. You’ll thrive in an environment that supports innovation, is committed to ending racism and supporting diversity, equity and inclusion, and provides the resources you need to succeed.


Responsibilities

The Scheduling/Staffing Coordinator develops, completes, and posts employee schedules according to department, location, and union guidelines (where applicable) which spans over 14 locations in multiple states. Maintains accurate and complete employee schedule records, including required certifications for direct patient care staff, availability of instructors for the Education Department Coordinates coordination of leaves of absence, including Medical, Military, Educational, Personal and intermittent. Ensures compliance for licensure of all employees, while also meeting minimum staffing requirements for community safety concerning 911 response needs. Identifies and coordinates staffing issues and effectively communicates information to appropriate staff. Coordinates and identifies coverage for employee absences to ensure sufficient staff is available for patient care on a 24-hour basis. Directly contacts staff through various formats to grant excused absences, communicate placement, and determine availability to work. Provides assistance in the development of scheduling and staffing policies and procedures. Facilitates student and Mayo Clinic staff ride along by working with area EMS programs and Mayo Clinic facilitators. Reviews and approves required student rider waiver forms and ensures contracts with EMS programs are up to date when scheduling ride along. Interacts professionally, works collaboratively, and effectively communicates with other Mayo Clinic Ambulance Service employees. Acquires and maintains current knowledge of the automated scheduling system and other computer applications. Uses appropriate problem-solving skills.

Qualifications

High school diploma or equivalent. Three years of EMS scheduling, employee scheduling, business, or education related experience. Associate's degree in Healthcare or Business preferred.


Must have computer experience and possess proficiency in technical office equipment (computer, printer, phone system, fax machine, scanning, etc.). Requires excellent application of grammar, punctuation, and English usage. Ability to prioritize and multi-task. Typing skill of 60 WPM and experience with various business software as well as proficiency in the Microsoft Office Suite of applications (Word, Excel, PowerPoint, etc.), and database experience preferred.


Exemption Status

Nonexempt

Compensation Detail

Education, experience and tenure may be considered along with internal equity when job offers are extended.; $21.21 - $30.11 / hour.

Benefits Eligible

Yes

Schedule

Full Time

Hours/Pay Period

80

Schedule Details

Scheduled to work Monday through Friday. Hours of work on those days to be determined.

Weekend Schedule

No currently scheduled weekends.

International Assignment

No

Site Description
Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is.

Affirmative Action and Equal Opportunity Employer

As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.


Recruiter

Tammy Pfeifer

Department Title

Hospital Operations

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