Q CASINO
POSITION DESCRIPTION

SECURITY SUPERVISOR

BASIC FUNCTION

To supervise Security and Valet personnel during shifts, in order to assure the safety and security of patrons, employees and the facility.

ORGANIZATIONAL RELATIONSHIPS

a) Reports to: Director of Security

b) Supervises: Security officers

First Responder

Valet Attendants

SPECIFIC DUTIES AND RESPONSIBILITIES

• Check-in and assign Security staff members to appropriate locations
• Facilitate Buzz Session at start of shift to distribute pertinent information to employees
• Enforce internal controls, Security SOPs, and IRGC regulations
• Maintain, organize and regulate proper control of shift keys
• Oversee collection of casino funds while enforcing casino and state regulations
• Complete daily attendance reports for state representatives, and any other required reports
• Report any incident, which may occur during a shift, to proper officials
• Assist in the arrest or eviction of a patron when necessary
• Assist in the training of new Security and Valet staff members
• Conduct employee disciplinary actions when necessary
• Occasionally assist in medical calls
• Monitor parking lots and report any violations
• Use established guidelines to decontaminate affected areas of blood-borne pathogens, in conjunction with Maintenance Supervisor, in absence of Frist Responder

EDUCATION, TRAINING AND EXPERIENCE

• High school diploma
• 1-year prior security experience and 1-2 years prior supervisory experience required
• OSHA trained in blood-borne pathogen clean-up

STANDARDS OF PERFORMANCE

• Good oral and written skills
• Good customer service skills
• Good leadership skills
• Ability to maintain control and keep calm during stressful situations
• Good decision-making skills
• Ability to use Microsoft Word and Excel to complete necessary reports

MENTAL AND PHYSICAL REQUIREMENTS

• Medium work, with ability to move up to 50 lbs.
• Climbing, balancing, stooping, kneeling, crouching, crawling, reaching, standing walking, pushing, lifting, grasping, talking, hearing and repetitive motion are physical requirements for this position

WORKING ENVIRONMENT AND CONDITIONS

• Activities occur inside and outside, subject to weather conditions.
• Atmospheric conditions (fumes, odors, dust, etc)
• Loud noise levels
• Smoke filled environment
• Possible exposure to blood-borne pathogens

EQUIPMENT AND TOOLS

a) General office equipment including, but not limited to:

• Copier
• Fax Machine
• Scanner
• Computer
• Two-way radios