Senior Analyst - Business Intelligence - Decision Support - Remote/Hybrid Eligible: CORP - Pop Health So (PHSO)
Full Time
Hollywood, FL
Posted
Job description
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Summary:
This position is responsible for analyzing complex business intelligence data to inform business decisions by evaluating datasets, creating reports, dashboards and extracts for a variety of needs. This positions is responsible for all aspects of the Business Intelligence (BI) development lifecycle, including the integration of new data sources, extraction and visualization of data, along with quality assurance of data.
This position is responsible for analyzing complex business intelligence data to inform business decisions by evaluating datasets, creating reports, dashboards and extracts for a variety of needs. This positions is responsible for all aspects of the Business Intelligence (BI) development lifecycle, including the integration of new data sources, extraction and visualization of data, along with quality assurance of data.
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Detailed responsibilities:
- Serve as subject matter expert for all reports and dashboards. Play leading role in creating reports and dashboards and completing analytics and recommendations using established tools and centralized data models while creating and/or following applicable standards, policies and procedures. Perform analytics as needed. Responsible for overall quality of the department's reports, analysis and dashboards.
- Maintain expertise with analytics for assigned departments, including associated centralized data models, applications, tools, workflows, customers, competitors, professional organizations, and regulations. Maintain regular communication with teams to stay up-to-date with upcoming regulations, value-based programs, workflow changes or software upgrades that may impact reports, analysis, dashboards or centralized data models. Collect BI data from available industry reports, public information, field reports, or purchased sources; when needed, document specifications and work closely with BI Developers to add data to centralized data models.
- Designs and develops templates for reports and dashboards that share consistent branding, look and feel. Promotes use of these templates and ensures compliance. Ensures sensitive data is displayed, delivered and secured properly. Provides analysis, insights and recommendations to leaders throughout the company. Mentors Analysts in content presentation and delivery.
- Documents mappings for automated data extracts for the department following applicable standards, governance, documentation, policies and procedures.
- Maintains expertise with MHS and industry standards for reporting, analysis, dashboards and data extracting. Plays leading role in enforcing BI standards, policies and procedures within the department. Assists with maintenance of these standards.
- Responsible for proactive monitoring of all reports, analysis, recommendations, dashboards and data extracts for the department. Leverage expertise to troubleshoot more challenging issues, perform root cause analysis and take preventive actions. Create and maintain test scripts, analytics and algorithms for validation and integrated testing. Responsible for testing efforts, including making sure that existing reports and extracts will continue to work well after workflow changes or software upgrades.
- Plays leading role in developing documentation related to the analytics assets of the department, including data catalogs, data dictionaries, troubleshooting guides, knowledge base articles, and data model diagrams. Help promote and share available information and resources throughout System through training and workshops. Active participant in local user groups or meetings. Responsible data steward driving data and reporting governance, standardization, management and documentation.
Competencies and skills:
Essential:
- STANDARDS OF BEHAVIOR: Acts in a manner that supports the standards of communication, respect, privacy, and teamwork by demonstrating a commitment to professional and ethical conduct.
- CUSTOMER SERVICE: Demonstrates commitment to service excellence by promptly addressing internal/external customer issues/requests, resolving concerns while maintaining a professional image and behavior to build and enhance the patient/family/customer experience.
- ACCOUNTABILITY: Accepts ownership of job roles and specific assignments/goals; works independently, takes responsibility for own actions; admits mistakes and judgment errors; and accepts constructive feedback. Connects personal work results to the accomplishment of team and organizational goals.
- RESPONDING TO CHANGE: Accepts change and adapts in a positive and productive manner; handles unexpected situations and changes in direction calmly and with confidence. Views new assignments and job responsibilities as an opportunity for growth.
- DATA MINING - ANALYSIS & REPORTING: Collects, compiles and conducts mining and analysis of data for defined purpose.
- ACCURACY: Completes work assignments within established quality and/or quantity standards.
- EFFECTIVE COMMUNICATION: Communicates effectively with various audiences using the most appropriate method for the situation.
- PROBLEM SOLVING: Ability to identify, analyze and effectively solve problems.
- DATA EXTRACTION AND TRANSFER: Creates scheduled processes to extract data from one application and transfer it to another application.
- REPORTING AND DASHBOARDING: Creates automated reports and dashboards for business leaders.
- CONTENT PRESENTATION AND DELIVERY: Presents and delivers content for end users with consistent branding, look and feel.
- HEALTHCARE INDUSTRY: Versed in healthcare industry's trends, directions, major issues, regulatory considerations and trendsetters.
- HIPAA: Complies with the Health Insurance Portability and Accountability Act.
- ACCOUNTING - FINANCIAL STATEMENTS: Generates and reviews the accuracy of financial statements.
- FINANCIAL ANALYSIS: Uses financial data to evaluate the organization's financial performance.
- ANALYSIS AND DECISION MAKING - IT: Uses decision making processes and tools to analyze situations and make effective decisions.
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Education:
Essential:
Essential:
- Bachelors
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Education specialization:
Essential:
Essential:
- Computer Science
Credentials:
Education equivalent experience:
Essential:
- in Accounting, Finance, Business or a healthcare related field.
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Other information:
Complexity of Work: The role requires excellent oral and written communication skills. The incumbent must have expertise building complex SQL queries with or without the use of reporting and/or dashboard tools. The incumbent must be proficient with MHS analytics tools and applications including SSRS, Tableau and/or Pyramid.This role requires critical thinking skills, effective communication, decisive judgment, and the ability to work with minimal supervision. The incumbent must be able to work in a stressful environment and take appropriate action when required. Prior experience with business intelligence / reporting tools like Tableau, Microsoft SSRS, Epic Cogito Tools, etc. Ability to write SQL queries for reporting and data profiling, including an understanding of database design concepts and table. Intermediate to advanced use of Microsoft Excel or Microsoft Access to analyze large data sets Translating reporting requirements of clinicians, administrators, support staff into technical specifications for IT developers Extreme attention to detail, especially when producing analyses or validating complex healthcare datasets Strong organizational skills juggling multiple tasks simultaneously, flexibility to adapt to rapidly changing priorities, diligently follow up on action items for self and others Ability to test and validate reports and dashboards, especially against the source data in the database. Must be able to build and foster positive relationships and lead others.
Required Work Experience: Three (3) years of progressive work experience in providing analytics, SQL queries, reporting, dashboards, and communicating findings/recommendations. Preference - experience using EHR and/or payer claims data.
Complexity of Work: The role requires excellent oral and written communication skills. The incumbent must have expertise building complex SQL queries with or without the use of reporting and/or dashboard tools. The incumbent must be proficient with MHS analytics tools and applications including SSRS, Tableau and/or Pyramid.This role requires critical thinking skills, effective communication, decisive judgment, and the ability to work with minimal supervision. The incumbent must be able to work in a stressful environment and take appropriate action when required. Prior experience with business intelligence / reporting tools like Tableau, Microsoft SSRS, Epic Cogito Tools, etc. Ability to write SQL queries for reporting and data profiling, including an understanding of database design concepts and table. Intermediate to advanced use of Microsoft Excel or Microsoft Access to analyze large data sets Translating reporting requirements of clinicians, administrators, support staff into technical specifications for IT developers Extreme attention to detail, especially when producing analyses or validating complex healthcare datasets Strong organizational skills juggling multiple tasks simultaneously, flexibility to adapt to rapidly changing priorities, diligently follow up on action items for self and others Ability to test and validate reports and dashboards, especially against the source data in the database. Must be able to build and foster positive relationships and lead others.
Required Work Experience: Three (3) years of progressive work experience in providing analytics, SQL queries, reporting, dashboards, and communicating findings/recommendations. Preference - experience using EHR and/or payer claims data.
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Working conditions:
Essential:
Essential:
- Keyboard Entry ; ; ; 80.00%
- Lifting or Carrying 0 - 25 lbs Non-Patient ; ; ; 60.00%
- Pushing or Pulling 0 - 25 lbs Non-Patient ; ; ; 60.00%
- Repetitive Movement Hand/Arm ; ; ; 80.00%
- Sitting ; ; ; 60.00%
- Standing ; ; ; 60.00%
- Walking ; ; ; 60.00%
- Audible Speech ; ; ; 60.00%
- Hearing Acuity ; ; ; 60.00%
- Depth Perception ; ; ; 60.00%
- Distinguish Color ; ; ; 60.00%
- Seeing - Far ; ; ; 60.00%
- Seeing - Near ; ; ; 60.00%
- Computer Monitor ; ; ; 80.00%
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Disclaimer:
This job description is not intended, nor should it be construed to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended to indicate the general nature and level of work performed by employees within this classification.
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