Job description
About Lumen
Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen’s network, edge cloud, security and communication and collaboration solutions and our purpose to further human progress through technology at news.lumen.com, LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies.
The Role
The Sr Director, Chief of Staff & Business Operations is responsible for supporting the $8B Enterprise and Public Sector business. The position is responsible for being the Chief of Staff, as well as managing and driving critical cross-functional initiatives. This role provides visibility across EVP, Enterprise Sales and Public Sector’s scope of responsibility to enable better decision making, identification of key focus areas, and progress tracking of top initiatives aligned with regional, functional, and corporate objectives as outlined by the North Star and Change Imperatives.
The Main Responsibilities
Critical adviser to the EVP, Enterprise Sales and Public Sector and subsequent leadership team in progressing key objectives and identifying and solving challenges- Develop and refine management system to ensure visibility by consistent monitoring of the business objectives, including all key leading indicators from a financial and operational perspective
- Develop key messages and create presentations on behalf of senior executive by representing and communicating the priorities of leadership across the entire Lumen organization
- Manage and drive critical cross-functional initiatives including CEO Change Imperatives
- Provide oversight of, and creation of, linkages for cross-functional projects, initiatives, and efforts across the senior leadership team
- Manage a team of cross-functional program managers and project managers
- Other duties as assigned
What We Look For in a Candidate
Bachelors’ degree in Business, Operations, or related field- 10+ years of related experience
- 5+ years management experience
- Recognizable as a leader by possessing outstanding communication and interpersonal skills
- Ability to quickly establish credibility and rapport with a broad set of executives and constituencies
- Strong results orientation with demonstrated track record of success
- Strong presentation and negotiation skills
- Ability to work in a fast paced and independent environment
- Ability to build and sustain high performing teams
- Experience in liaising with multiple operational contacts at executive and senior management levels
- High degree of adaptability
- Strong Excel, quantitative, and technical skills
- Experience working for publicly held, US owned, global corporation Ability to support multiple locations
Requisition #: 327978
When applying for a position, you may be subject to a background screen (criminal records check, motor vehicle report, and/or drug screen), depending on the requirements for the position. More information on what’s included in these checks can be found in the Post Offer section of our FAQ page. Job-related concerns noted in the background screen may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
EEO Statement
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
NOTE: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Disclaimer
The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.
Salary Range
135540
301680
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.
This position is eligible for either short-term incentives or sales compensation. Director and VP positions also are eligible for long-term incentive. To learn more about our bonus structure, you can view additional information here. We're able to answer any additional questions you may have as you move through the selection process.
As part of our comprehensive benefits package, Lumen offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing. You can learn more by clicking here.
Note: For union-represented postings, wage rates and ranges are governed by applicable collective bargaining agreement provisions.
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