Senior Survey Analyst - Data Systems

Full Time
Gwinnett County, GA
$69,234 a year
Posted
Job description
    JobID: 85726

    Position Type:
    Professional/Technical/Senior Survey Analyst
    Date Posted:
    3/24/2023
    Location:
    Instructional Support Center
    Date Available:
    05/01/2023
    Job Code: Senior Survey Analyst - 020357
    Standard Hours: 40
    Department: Office of Data Governance - 282667
    Empl Class: NA

    Minimum Salary: $69,234.00/Annually

    Maximum Salary: $101,671.00/Annually

    Scheduled Days: 245

    Target Openings: 1

    License and Certification Qualifications: None Required.

    Education Qualifications: High school diploma or equivalent required. Bachelor's degree in related field preferred.

    Experience Qualifications: Two years of experience working with survey platforms. Six years of experience working with data. High familiarity with Microsoft Office Suite. Experience with Qualtrics desired. Experience with JavaScript, SQL, HTML, and/or CSS preferred. Ability to multi-task with high attention to detail is essential. Excellent written and oral skills.

    Skills Qualifications: Demonstrated knowledge of survey design; ability to translate survey requirements into a functional, user-friendly survey that is responsive to the needs of both the respondents and the customer; ability to act as a representative of Gwinnett County Public Schools; ability to work across functional boundaries and interact with employees at all levels of the organization.

    Primary Responsibilities: The Senior Survey Analyst is primarily responsible for the development of internal and external surveys using a variety of platforms that include, but are not limited to, Qualtrics and Microsoft Forms. This person will create custom surveys as defined by the school district. This person will be responsible for managing the implementation of surveys as well as the collection and dissemination of results.

    1. Program, test, and distribute a variety of survey instruments across various divisions and departments.

    2. Review survey requirement documentation and provide clear and concise feedback with regards to programming considerations.
    3. Develop and test custom solutions for specific survey requirements, working closely with the business owners to ensure their needs are met.

    4. Ensure surveys are accurately and efficiently programmed, allowing for accurate data collection and ease of back-end data processing.

    5. Provide an engaging and user-friendly respondent experience.

    6. Design results dashboards and provide reports as necessary.

    7. Monitor performance of survey platforms, providing feedback to the team and vendors as necessary.

    8. Monitor and actively respond to all technical support needs related to surveys and reporting.

    9. Communicate progress of survey project assignments, completion rates, and deadlines.

    10. Perform other duties as assigned.

    Physical Demands:
    While performing the duties of this job, the employee is frequently required to sit for extended periods of time. The employee is also required to talk, hear, stand, and walk. The employee may be required to use hands to finger, handle, feel, and/or reach. The employee is occasionally required to stoop, kneel, or crouch. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.





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