Shop Assistant
Job description
Campground Attendant & Gift Shop Cashier:
We are looking for friendly, enthusiastic and ambitious individuals to fulfill a multifaceted position for a campground on River Road in New Braunfels, TX.
KL Ranch Camp ~ On The River is a private, family owned and operated, business providing camping for over sixty years.
KL is a seasonal campground open March through mid October. Our camping area is comprised of sixty three spacious campsites situated on seven acres of beautiful river front property. Discover scenic bluff views and the sights/sounds of nature while enjoying the tranquil waters of the Guadalupe River! Our campground offers one half mile of river front recreation; Fish, Tube, Kayak, and Swim just steps from your campsite in a peaceful and family friendly environment.
As a Campground Attendant and Gift Shop Cashier you will be responsible for greeting and registering guests, and assisting customers with gift shop sales. We strive to maintain an efficiently operated campground with clean facilities and a safe environment for our guests to enjoy.
The ideal candidate is dedicated to providing exceptional customer service and displays a positive attitude when interacting with customers and employees. Experience is preferred, but we are willing to train the right applicant!
The best candidate for this position may have prior experience in tourism, hospitality, customer service, or retail/sales.
Responsibilities:
*The duties listed here are an example of daily required tasks. A full job description is available upon request.
- Demonstrate extensive knowledge of the campground (availability, hours, rates, & facilities) and river activities.
- Maintain professional relationships with customers through excellent customer service.
- Resolve customer conflicts/complaints calmly and effectively; rectify price discrepancies.
- Assist with opening and closing duties; complete opening and closing check lists daily.
- Organize gift shop merchandise/office area. Clean inside/outside office building/restroom. Dispose of office trash.
- Operate cash register (Point of Sale System) and assist with customer purchases; cross sell and encourage beneficial product add-ons when appropriate.
- Monitor check in window; verify vehicle permits, wrist bands, and guest/visitor entry.
- Count inventory, stock/restock, and organize merchandise; oversee stock levels and office supplies.
- Perform account transactions including camping quotes and collection of camping fees.
- Respond to voicemails, emails, and social media in a timely manner.
Requirements:
- High School degree or equivalent educational experience
- Must be 18 years of age at time of employment, hold valid driver’s license, and have reliable transportation.
- Must be able to pass a background check and random drug testing throughout employment.
- Must be able to work non- traditional hours: nights, weekends, and holidays (March - October).
- Fluent in English; Spanish is a plus
- Highly organized multitasker with a strong work ethic, who works well in a fast paced environment.
- Ability to work independently or as an active member of a team.
- Self - directed and able to work without supervision.
- Physically able to reach, stretch, bend, and walk during daily routine; stand for long periods of time and lift 25 pounds.
- Ability to answer phone inquiries professionally; well spoken with excellent active listening skills.
- Strong written communication skills including grammar and spelling.
- Current in today’s office technology; proficient in MS Office and/or Mac OS, iPads, printers, & credit card terminals.
- Able to preform basic mathematics; handle and count cash.
- Creative problem solver who excels when new challenges are presented a plus.
- Takes ownership of brand, voice, and vision.
We appreciate your interest in this position and look forward to welcoming you to our team!
Visit our website for more information about the campground
http://www.kl-river.com
Job Types: Part-time, Temporary
Pay: $10.00 - $15.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Schedule:
- 10 hour shift
- 12 hour shift
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Night shift
- Weekend availability
Supplemental pay types:
- Bonus pay
Education:
- High school or equivalent (Required)
Experience:
- Customer Service - In Person: 2 years (Required)
- Customer Service - Phone: 2 years (Required)
- Hospitality / Tourism: 1 year (Preferred)
- Front Desk: 2 years (Required)
- Office Administration: 1 year (Preferred)
- Windows PC / Mac OS: 2 years (Required)
- Retail Sales: 2 years (Required)
Language:
- English (Required)
- Spanish (Preferred)
Shift availability:
- Day Shift (Required)
- Night Shift (Required)
Work Location: In person
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