Job description
- Coordinate the use of our staff to ensure consistent quality of services for both internal and external staffing needs
- Assign new clients to clinicians according to scheduling protocols
- Use a web-based scheduling application as the basis for all schedules
- Create and maintain schedules for all employees
- Contact caregivers regarding shift coverage and any changes to the hours of their regular schedule
- Keep a “hot list” of all staff that can be placed immediately or used as a backup for all call-off situations
- Fill open shifts and secure coverage for call-offs or changes in client’s needs
- Maintain ongoing communication with Managers, Caregivers & Clients regarding scheduling and changes
- Participates in determining hiring needs, as well as interviewing, hiring, and training new staff
- High school diploma or GED
- 1-2 yrs patient scheduling experience
- Must be well organized, show great attention to detail
- Proficient with computer use and software applications
- Multi-tasker and customer service-oriented
- Excellent time management skills
- Homecare experience preferred
- Health benefits available
- Competitive compensation
- Training and support
Member businesses are independently owned and operated. Your application will go directly to the member business, and all hiring decisions will be made by the management of that business. All inquiries about employment at these businesses should be made directly to the business location, and not to Home Care Association of America.
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