At IKEA it is so much more than a job.

We are looking to welcome Co-workers to join our Food, Warehouse, Sales and Customer Relations teams here at IKEA Sheffield.

Start date: 7th January 2023 (Food) & 8th January 2023 (Warehouse, Sales & Customer Relations)

WHAT WE OFFER

• £10.10 basic hourly rate. From the 1st January 2023 our hourly rate will increase to £10.90.
• Living Wage Foundation Employer

We have a range of part time contracts available (12 - 30), across various departments.

We operate 7 days a week to meet the shopping needs of our customers, this role will require availability to work during the day, late evenings, and full weekends. All our part time co-workers will receive 1 weekend off in 4.

• Flexibility on availability to be discussed during interviews
• We offer permanent contracts, advanced scheduling & regular weekend off

Due to health & safety you have to be over the age of 18.

WORKING WITH US HAS ITS REWARDS
Our co-workers bring unique ideas and talent to work every day and we offer a variety of benefits that suit their and their family's everyday needs.

• 15% co-worker discount & I-Benefits discount portal helping you save £100’s on Highstreet retailers
• Free & Confidential Employee Assistance Program and Wellbeing Portal
• X3 Life Assurance, enhanced statutory pension contributions & interest free loans
• Holiday on Christmas Eve & Christmas Day
• Family Friendly policies & benefits
• Commitment to your development throughout your IKEA career, starting on your first day
• Free parking and you can also enjoy a free hot or cold meal option every shift!

WHAT YOU'LL NEED TO HAVE

The ideal candidate will have a passion for people, an eagerness to learn and will embrace change with a solution-orientated approach to the many challenges and tasks that present themselves. You will have the ambition to grow within IKEA and to help develop others too. In IKEA we place great emphasis on leading others and ourselves with a positive approach, even during the busiest and most challenging times.

WHAT YOU'LL BE DOING DAY TO DAY

FOOD:
As a Food Co-worker, you will report to one of the Food Managers or Team Leaders and work alongside them in the department helping to create a safe, healthy, delicious, sustainable, affordable, and joyful food experience for both the customer and the co-worker.

IKEA Food is a fast-paced environment and every day is filled with the opportunity to deliver a great value and quality food experience for the many.

Within IKEA Food we have various roles which include:

KITCHEN PORTER/CATERING ASSISTANT
You will be responsible for tasks such as working on the dish, cleaning & then supporting with preparing food.

FRONT OF HOUSE
Restaurant & Swedish Food Market/Bistro - floor and tills, Staff Restaurant, and the Swedish Food Market where you will replenish stock, operate a till and engage with customers

SALES

• You provide an exceptional shopping experience for our customers
• You actively approach customers to identify their needs and advise them on the best solutions for their life at home through home furnishings
• You are always passionate about the range and home furnishings, curious to learn the stories behind the products and their design
• You support maximising sales by being proud of your areas of responsibility, ensuring the customer meets an area that is clean, well presented and easy to shop
• You will have a combination of administrative work, meeting the customer and preparing for next days delivery. This is a physical role which involves manual handling and walking throughout the store.
• You are competent with IT.

CUSTOMER RELATIONS:

• You aim to create a positive experience for our customers, so they will want to return and shop with us again over time.
• Build loyalty by listening to our customers & using your knowledge of IKEA product range offer informed solutions.
• You work together with colleagues in other functions to improve the customer experience.
• Provide an efficient and accurate checkout/returns experience in the store while working with daily and weekly service targets to drive service delivery.

CUSTOMER ORDER FULFILMENT:
As part of the logistics team in a store, you will have the customers at heart, you will be picking and preparing large volumes of orders for both online & in store collection or delivery. Your daily duties will be picking, checking order accuracy, and preparing orders for delivery. You will also be required to meet the customer in the store during picking. You will work with our internal systems to ensure that customers have accurate and full stock availability at all times.

WAREHOUSE OPERATIVE:
You will have a combination of administrative work, meeting the customer, preparing for next days delivery and picking and preparing large volumes of orders for in store collection or delivery. This is a physically demanding role which involves manual handling/heavy lifting/condensing of stock/excellent customer service skills/front facing warehouse duties.

WE CARE FOR THE PEOPLE
It takes the diversity of thought, background, and culture to make great ideas a reality. We welcome candidates from all walks of life to join us, where we feel valued for our uniqueness and recognised for our diverse talents.



RECRUITMENT PROCESS INFORMATION
If you have any special requirements during the interview process, please let us know as soon as possible.

First step, please attach an updated CV with your application so we can get to know you better.

Second Step, if successful on application you will be invited to an interview.

Come see things a little differently with us and be part of creating a better everyday life for the many.

IKEA reserves the right to close a job vacancy earlier than originally advertised.

For any advice or support, email emma.jones4@ingka.ikea.com and we’ll be happy to help!