Strategic Insights Business Analyst/Data Scientist

Bringing smiles is what we do at TTEC.. . for you and the customer. As a Strategic Insights Business Analyst working remotely in the US, you'll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture.

What You'll be Doing

You'll support our sales teams working on healthcare and revenue generation portfolios to guide targeted marketing projects, lead generation, and help develop value propositions. You'll provide the team with the assets and materials needed to break into new accounts, grow our footprint and market share by developing a cohesive marketing plan and a go-to-market roadmap. These materials include all things from honing in proposition value pitch to gain interest of large enterprise deals, supporting with requests throughout the deal ensuring it's aligned with the criteria needed to meet goals, and providing the team with support assets (ie. case studies, content, networking events, campaign support materials, and more).

You'll report to the Director, Marketing Analytics. You'll contribute to the success of the business as you launch marketing tactics for acquisition, retention, and displacement campaigns providing our sales teams with complete cover across an industry portfolio.

The anticipated starting salary range for individuals expressing interest in this position is $80,000.00 USD. This position is eligible to participate in an annual incentive program.

During a Typical Day, You'll

• Empower the sales team with the right tools and marketing assets to use throughout the sales cycle, leading to successful sales enablement programs
• Develop successful go-to-market strategy and roadmaps that engage the audience, changes, perceptions, and accelerates purchase
• Work with our corporate insights and strategy team to develop market insights, a cohesive Total Addressable Market (TAM), competitive analysis
• Create content for the sales team such as product marketing content, sales enablement, Total Cost of Ownership (TCO) and Return on Investment (ROI) aids, channel-to-customer content, competitor battle cards, and case studies
• Provide subject matter expertise for all product marketing strategies to ensure messaging, ongoing education, and brand awareness projects to create brand recognition
• Ensure product messaging is consistent across all internal and external projects as you guide messaging awareness

What You Bring to the Role

• Bachelor's degree in marketing
• 5+ years of experience in marketing
• Experience building sales enablement and coaching assets within a go-to-market approach for customers and partners to be successful
• Work on projects coincidingly as you bring each one to completion
• Develop and implement creative strategies to meet all of our goals
• Have a passion to dive into project strategies from conception to completion and comfortable delegating projects accordingly

What You Can Expect

• Supportive of your career and professional development
• An inclusive culture and community minded organization where giving back is encouraged
• A global team of curious lifelong learners guided by our company values
• Ask us about our paid time off (PTO) and wellness and healthcare benefits
• And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)

Visit www.mybenefits.ttec.com for more information.

About TTEC Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.

TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.

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