Hours: 35hrs per week, on a rota basis

Contract: Permanent

We are looking for a friendly and caring Support Worker to provide every day care and support to individuals with mental health needs.

Imagine being part of an organisation whose common purpose is to help those who are severely impacted by mental illness. We believe that everyone should be treated with respect and dignity – and that’s why equity is one of our core values. We draw on the expertise, unique perspectives and lived experience of our people – regardless of who they are or their background – to help us become inclusive and anti-racist employer, campaigning organisation and service provider that reflect the diverse communities we support as a mental health charity.

How you will make a difference

• Supporting with medication
• There will be an eliminate of personal care needs as service users may require assistance to maintain personal hygiene
• Providing encouragement with household tasks such as laundry, cooking and cleaning
• Supporting to learn new skills, achieve their dreams and ambitions
• Assisting people pursue their interests and hobbies
• Working with other mental health professionals and the family/friends of the person being supported

More information can be found in the job description attached to our direct advert.

What we are looking for

We are looking for an individual who:

You will have strong communication skills and a understanding of mental illness. But aside from that, being a Support Worker isn’t all about qualifications, if you have a passion for making a difference then we can provide you will all the training and support that you need. You can also take us up on our offer to support you through your NVQ in Health and Social Care qualification.

You may also have:

• Previous experience in the charity, non-profit, healthcare, or education sectors.
• A background in providing tech-support services
• Experience in managing a high-volume customer contact centre

Don’t meet all requirements?

If the role sounds exciting to you but your experience, skills or qualifications don’t exactly match every single requirement, we would still encourage you to apply, you may be just the right person for our position!

Caring for our people.

We offer a wide range of support. Some of our benefits include:

• PULSE – your rewards, wellbeing, and benefits platform. Providing access to thousands of discounts and benefits including cashback; reloadable cards; savings etc.
• Wellbeing support: Our Wellbeing hub that gives physical, and mental health support. We also have an Employee Assistance Programme with access to appointments
• Taking time for you: we work flexibly –you get to choose where you work, managing your own diary. We have generous annual leave, starting at 25 rising to 30 days, plus bank holidays, as well as your birthday off.
• Planning for the future: We have a contributory pension scheme.
• Structured Induction: Onboarding you into the Charity supporting your wellbeing along the way.
• £300 when you introduce a Friend: receive up to £300 when you introduce a friend or family member

Diversity, Equity, Inclusion

Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer. We recognise and support staff networks for our Black, Asian and minority ethnic and our LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter.

Becoming a truly anti-racist organisation

We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement . We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrate our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation.

We therefore actively encourage and welcome applications from everyone, including applicants with lived experience, those who are Lesbian, Gay, Bisexual, Transgender, Queer (or questioning), Intersex and (asexual) (LGBTQIA+), people with a disability, and people from Black, Asian and Minority Ethnic (BAME) backgrounds.

The Recruitment Advisor looking after this role is Rose Adams. If you have any questions about the position, please feel free to drop her an email at