Associated Bank is an equal opportunity employer committed to creating a diverse workforce. We support a work environment where colleagues are respected and given the opportunity to perform to their fullest potential. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants with a disability who need assistance applying for a position with Associated Bank are asked to email: careers@associatedbank.com

Job Summary
Analyze, process, and report the collection of fees for Associated Trust Company. This includes analyzing fee exceptions, coding accounts on the Trust accounting system for proper fee calculations, balancing cash collections and accounts receivable daily, assisting Trust Administration with questions, ensuring fee policies and procedures are adhered to and preparing monthly and quarterly fee reports for executive management. Monitor, track and submit bills to accounts payable and process bill payments to third party vendors for Trust accounts as requested by Trust Administration.

This position will typically be on-site for the first 90 days for training and can be hybrid thereafter.

Job Accountabilities

• Process fees which includes making deposits into the fee account, reducing fee receivables, charging fees, ordering and distributing fee reports, reviewing and recalculating changes and depositing checks. Possess a strong working knowledge of the Trust accounting system to create and implement new fee schedules.
• Prior to establishing the fee on the trust accounting system, ensure that correct approval has been obtained for any fee exceptions based on the level of deviation in conjunction with the fee policies for Associated Trust Company. If appropriate approval has not been obtained, provide consultation to Trust Administration and any appropriate managers in order to provide solutions to resolve the issue.
• Analyze fee exception requests submitted by Trust Administration to ensure that complete and adequate information is provided. Determine if the appropriate fee schedule has been selected for the account type, market value, type of assets contained within account, or a combination of all criteria. Requires understanding of the different products and services offered by personal trust, corporate trust and retirement plan services within Associated Trust Company.
• Balance daily by reconciling cash collections and accounts receivable. Requires an advanced knowledge of Excel for report creation, generation and manipulation in order to obtain the appropriate data. When out of balance, research transactions and determine appropriate steps for correcting error.
• Process bill payments to third party vendors for Trust accounts as requested by Trust Administration.
• Process 12b1 credit and Sub TA fees from mutual fund investments. Determine if they can be accepted and applied as a credit. This will require communication with Trust Operations, Trust Administration and Retirement Plan Support Services.
• Analyze exception monitoring and past due invoice reports. This entails having a strong working knowledge of trust systems to develop, generate and analyze reports on various systems. When issues are identified, work with the appropriate administrator, support area or manager to resolve the matter.
• Process fee-related reporting and standardization initiatives in coordination with the business line, Finance and the Trust Support Services Manager.
• Transfer funds to appropriate agency accounts on a timely basis by moving cash from the trust fee account into the appropriate checking account or trust account as directed by Finance.
• Monitor, track and submit bills to Accounts Payable.
  

Education

• Bachelor's Degree or equivalent combination of education and experience Finance, Business, Management or Administration Required

Experience

• 2-4 years Financial Industry Required
• 2-4 years Trust Preferred
  

Compliance Statement
Fully complies with all applicable enterprise policies and procedures. Acts in compliance with all applicable laws and regulations as outlined in training materials, including but not limited to Bank Secrecy Act. Responsible for reporting suspicious activity to Financial Intelligence. Responsible to report all customer complaints as prescribed and procedure violations to management or HR. Responsible to report ethical concerns as needed to Associated’s anonymous Ethics Hotline.

Associated Bank is committed to working diligently with any colleague who needs an accommodation perform the essential functions of the job. Please contact the Leaves & Accommodations office to request an accommodation.