Job description

The Lake Erie Crushers are looking for Ushers & Ticket Takers for 2023 baseball season. This is a seasonal position requiring availability for a significant portion of our 50 game season between early May and Late August.

Essential Duties and Responsibilities:

• Scan tickets at main gate or 3rd base gate
• Check bags and make sure no outside food/drink is allowed in ballpark
• Stamp those who are leaving and coming back in
• Do not let anyone leave facility to simply chase foul balls
• Open gates with Box Office Managers approval
• Enforce all rules and regulations of Mercy Health Stadium.
• Provide first-class customer service, and build relationships to all who enter the ballpark.
• Provide direction to guests in finding their respective seats and/or hospitality areas in a clear, effective, and professional manner.
• Provide a courtesy cleaning of guest’s seats and/or area when necessary.
• Address and quickly resolve guest inquiries, ticket questions, and errant seat occupancy.
• Be attentive to the surroundings of the event to ensure the safety of all guests in the ballpark.
• Aid with in- and post-game security for events that may take place throughout the ballpark.
• Assist guests in the need of emergency evacuation of all areas of the ballpark.
• Keep aisles clear of guests and obstructions.
• Perform other duties and responsibilities as assigned.

Expectations:

• Adhere to Lake Erie Crushers organizational policies and procedures.
• Excellent communication and customer service skills.
• Have a passion for working with and helping people.
• Maintain a positive attitude when dealing with adverse conditions.
• Ability to work outside in extreme weather conditions.
• Ability to stand for long periods of times and go up and down steps each half inning.
• Flexible Scheduling: Availability to work the majority of home games, as well as other outside events. Working weekends (Friday through Sunday) is a MUST.
• Treat EVERY guest as if it's their first time coming to the ballpark.
• Smile, be friendly, and have a fun time.

Compensation is hourly rate and those hired are eligible for free tickets and discounts in our Team store.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job Type: Part-time

Pay: $10.00 - $12.00 per hour

Benefits:

• Employee discount
• Flexible schedule

Schedule:

• 4 hour shift
• Day shift
• Evening shift
• Monday to Friday
• Weekend availability

Work Location: In person

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