Hollstadt Overview

Hollstadt Consulting is a management and technology consulting firm dedicated to placing professionals at engagements where they will excel. When you work with us, you'll work with a refreshingly real company led and staffed by seasoned experts who are also down-to-earth, good people. We're committed to treating you with respect and helping you achieve your career aspirations.

Since 1990, Hollstadt has been a trusted partner to more than 150 domestic and global companies and has successfully completed over 2,000 projects. Our continued growth has created challenging and rewarding opportunities for accomplished IT and Business Consultants. Hollstadt Consulting is an equal opportunity employer including disability/veteran.

What You Will Do

As the Lead UX Strategist for the Transportation Mobility division, your primary responsibility will be to lead user research and design using human-centered design processes. You will conduct on-site research to create exceptional user experiences and mentor and share knowledge with others. We seek someone with a growth mindset who is passionate about research and design and eager to learn.

Collaborating in a highly cooperative environment, you will partner with product, engineering, and UX/UI teams to bring concepts to fruition and deliver outstanding user experiences across multiple product lines on desktop, web, and mobile platforms. You will utilize established design system for web and mobile, contributing your insights to improve it. This is a unique opportunity to expand your skills while working on both cross-platform and on-site solutions.

Requirements

• Bachelor’s degree in a related field, such as user experience design, human-computer interactions, or interaction design
  • AND 8+ years experience in the User Experience Design field, with solid experience in Figma and/or other design software
  • OR an equivalent combination of education and related work experience
• Strong leadership, communication, and collaboration skills, with the ability to work effectively with global cross-functional teams and manage stakeholders.
• Passion and deep experience in designing for professional users, with an understanding of workflow and customer journey analysis.
• Solid background in human-centered design and expertise in user experience design process tools and best practices.
• Experience mentoring and leading teams, including the ability to mentor more junior UX designers and team members.
• Experience creating UX strategy from research and communicating it through compelling user stories and prototypes.
• Experience conducting research and leveraging data to inform design strategy and direction.
• Interest or experience in the transportation domain.
• A problem solver who enjoys working on a variety of challenges and can stay self-managed under deadlines.
• Collaborative in spirit and open to iterations and feedback, with a team-oriented mindset.
• A strong advocate and voice for the user, with a curious nature about the team, colleagues, and user perspectives.
• A strong, persuasive communicator who embraces transparency and is willing to take responsibility and initiative.

Essential Job Responsibilities

• Conduct research on key personas, professional workflows, tasks, goals, and pain points to develop innovative solutions that enhance the work of Transportation professionals.
• Collaborate with stakeholders, including Product Managers, to identify UX objectives, research needs, and design requirements and execution.
• Define user research plans and lead all aspects of the research, providing hands-on work and guidance to junior team members.
• Establish, mentor, and guide a team of junior user researchers.
• Execute user research studies both independently and by leading others.
• Partner with Product Managers and Marketing to recruit end-users and execute the research plan..
• Develop usability testing plans, including remote and on-site studies.
• Create user personas, customer journeys, and task workflows.
• Utilize existing design systems to ensure consistency and alignment with other solutions.
• Design workflows that optimize usability for the entire process.
• Test design prototypes for usability.
• Create low and high-fidelity designs.
• Support the implementation of high-fidelity designs by development teams.
• Collaborate with other UX/UI designers to gather feedback and share knowledge.
• Analyze research results and incorporate findings into a compelling UX strategy.
• Develop and roll out phased project plans with existing user experience design teams to implement the UX strategy.
• Work closely with Product Managers and Engineering leadership to jointly own the project/service strategy with the team.