Evolution Parking & Guest Services is America’s exclusive provider of specialized valet parking and front door services exclusively for hotels and resorts nationwide. Our strict focus on only serving the hotel industry affords our clients the benefit of a more sophisticated guest service platform without the distractions from other verticals. Hotel Valet Parking Management and Bell Services is our only niche and provided our undivided attention.

We Live Our Core Values:

• PROACTIVE - We take the initiative to anticipate results and aggressively push for the highest standards.
• APPRECIATION - We celebrate talented team members and leaders.
• ACCOUNTABILITY - We take ownership of the work and hold each other to highest standards.
• GRACE - We develop great processes and systems that impress and make it look easy.

If you take pride in your work, thrive on helping guests create memories, and providing a touch of elegance in all you do… Then this is the company for you!

Position Overview:

The Valet Booth Attendant is responsible for providing optimal valet cashier services to guests by maintaining proper cash handling and cashiering duties for guests while meeting the standards outlined by Evolution Parking & Guest Services. The Valet Booth Attendant is responsible for operating a computer terminal or cash register depending on the location. You will be responsible for maintaining daily reports from our parking management system. On occasion, the Valet Booth Attendant is responsible for assist arriving and departing guests by opening and closing doors, park, and secure vehicles, locking doors, unloading luggage, closing all hatches and windows and retrieve vehicles in a timely manner.

Essential Duties and Responsibilities:

• Provide outstanding and professional customer service to all guests, co-workers, and clients.
• Maintain a neat, organized, professional interior and exterior work area.
• Process various forms of payment such as credit cards and cash to include parking charges.
• Ensure cash and tickets are sorted throughout the day.
• Prepare daily cash reports and reconcile cash, check, coupons, hotel vouchers, and management approved complimentary parking.
• Report all overages and shortages to the operations manager.
• Assist customers with directions in and around the city in a friendly and polite manner.
• Complete transactions in a timely manner, by showing urgency and a value of the guest’s time.
• Monitor the area for suspicious activity and reports any issues to the Operations Manager.
• Occasional parking and retrieving of vehicles as needed.
• Communicate all issues to manager to be resolved immediately.
• Perform other duties as assigned.

Minimum Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• High school diploma or equivalent.
• Experience as a Valet Cashier or Valet Parking attendant, preferred.
• Proficiency in English; verbally and written.
• Above average mathematical skills.
• Exceptional customer service skills.
• Excellent communication and interpersonal skills.
• Minimum age requirement: 20 years of age and have a valid US driver’s license.
• Ability to complete and pass pre-employment background, drug, and MVR screen.
• Ability to lift, push, pull objects up to 50 pounds with reasonable accommodation, and exhibit full range of motion including standing, bending, stooping, kneeling, reaching, twisting, lifting, pushing, pulling, climbing, balancing, and crouching.
• Ability to stand for long periods of time and occasionally run.
• Ability to run up and down multiple level of stairs.
• Ability to work outdoors in all weather conditions.

Evolution Parking & Guest Services is an Equal Opportunity Employer committed to workforce diversity. Qualified applicants will receive consideration without regard to race, religion, creed, color, orientation, gender, age, national origin, veteran status, disability status, marital status, sexual orientation, gender identity, or gender expression.