Job description

We have an opening for a Welfare and Student Engagement Officer to join the Student Services team here at our INTO University of Stirling.

You will be working closely with the head of student services and the team to provide a comprehensive welfare and student engagement service that meets the needs of International students on the INTO Programmes.

The role also involves designing various engagement approaches to connect with the students through social events and activities to enhance the student experience.

• To implement and take responsibility for a comprehensive and effective welfare and support service for students and where necessary involve Academic Support, Support Services, Parents, agents and regional staff.
• To use own initiative when dealing with problems/issues arising and take responsibility for follow up actions.
• To maintain accurate student welfare record and information in agreed databases and templates.
• To provide reports and information to the senior management when required.
• To support the centre and partner university with the integration of students into campus life. One example of this is through organising Alumni groups and activities.
• To assist with the arrival and induction of new students.
• To contribute to the development of a collaborative working environment in order to maintain and enhance the quality of the centre working conditions.
• To promote and support the INTO centre and the business in a positive manner.

INTO University of Stirling

INTO University of Stirling is in a modern, purpose-built centre, right in the heart of the campus, with a lecture theatre and spacious classrooms. Regarded as No.1 in the UK for campus environment.

INTO offers students the opportunity to apply for direct admission into the university’s degree programs, as well as a range of courses allowing students access to undergraduate and postgraduate degrees.

The centre has a fantastic success rate, with 93% of students completing their pathway in 2019-20, of which 93% were eligible to progress to the University of Stirling.

Location: INTO University of Stirling, Stirling, Scotland, FK9 4LA.

Application process: We adopt an on-going recruitment process; we review applications as they are submitted. All applications will receive a response.

We Grow Together

At INTO, we’re in the business of growth. From school to university. From home to somewhere new. From dreams to career plans to long-awaited first days. And we believe growth isn’t just for students – it’s for our people too.

At INTO, growth means opportunities to feed your curiosity, to develop your skills and your career. It means staying true to our start-up soul, boldly saying “yes” and constructively saying “no”. It means building deeper relationships. And it means playing your part in our wonderfully diverse international community. Our dedication to growth – for students, our university partners and agents, for each other, and for ourselves – sets us apart. It’s what makes INTO a uniquely rewarding place to be, and to make a difference.

At INTO, we grow together.

Safeguarding: INTO University Partnerships is committed to safeguarding and promoting the welfare of our students receiving education at our Centres. This reflects the emphasis at INTO of supporting the well-being of our student and employee community.

As part of our commitment to Safeguarding, applicants are asked to note that:

• References will be followed up.
• All gaps in CVs must be explained satisfactorily.
• Proof of identity and (where applicable) qualifications will be required.
• Reference requests will ask specifically whether there is any reason that they should not be engaged in situations where they have responsibility for, or substantial access to, persons under 18.
• Appropriate suitability checks will be required prior to confirmation of appointment.
• It is an offence to apply for a role that involves engaging in regulated activity relevant to children if you are barred from doing so.

This role meets the requirements in respect of exempted questions under the Rehabilitation of Offenders Act 1974. All applicants who are offered employment will be subject to a Disclosure and Barring Serviced check before the appointment is confirmed. This will include details of cautions, reprimands or final warnings as well as convictions. Shortlisted candidates will be asked to complete a self-declaration of their criminal record or information that would make them unsuitable to work with children.

Job Types: Full-time, Permanent

Salary: Up to £28,000.00 per year

Benefits:

• Additional leave
• Company pension
• Cycle to work scheme
• Wellness programme

Schedule:

• Monday to Friday

Work Location: One location

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