Job description

Our Resort Retail Department offers the most basic essentials for the traveler as well as fun gift ideas, resort logo apparel and exquisite giftware and jewelry.

• Greets and initiates conversation with customers as they enter the store. Maintains a visible presence and contact with all customers.
• Demonstrates a pro-active attitude in a consistent effort to sell.
• Consistently stocks and merchandises product to ensure store is appropriately merchandised and stocked at all times.
• Receives stock transfers verifying that quantities of items received match amount listed on transfer sheets.
• Displays an in depth knowledge of all merchandise displayed in the store, and stays informed regarding Casino events and visiting patron groups.
• Continually follows flow of stock and notifies supervisor or leads of high and low stock levels.
• Always counts monies before leaving the General Cage to ensure that change fund balance is correct and accounted for.
• Signs onto MICROS system with assigned ID ensuring that data on the system is correct (date, time, cashier name, etc.) and properly recorded.
• Ensures MICROS system is closed out at shift end. Always prepares monies for bank deposit and ensures Cage drop is prepared using proper close out procedures.
• Accepts items from customers for purchase while efficiently moving pre-coded items across scanner for tabulation and accurately depressing the appropriate keys to tabulate the value of uncoded items. Uses the appropriate procedures to resolve any issues with items not properly coded.
• Accepts valid coupons from customers and credits the value to the sale while obtaining the sales total.
• Collects payments by cash, credit card, or TS Rewards points. Always ensures customer receives proper change. Internal charges including Hotel room charges and city ledger charges are processed according to department policies.
• Accurately completes daily sheet and corrects all voids/errors as they occur while following appropriate procedures via Cashier’s Training Manuel to include discounts, damages, returns, special orders, store to store transfers, repairs, etc.
• Monitors individual pack displays and other products sold at the checkout counter and restocks inventory as necessary.
• Straightens, dusts and tidies store and displays as needed to maintain a neat appearance.
• Is always available to perform other related tasks as needed (cleaning the store area or stock room, stocking the display shelves, counting inventory, assisting with break schedule, receiving/ordering, monitors stock levels etc.)
• Consistently keeps Supervisor informed of any irregularities/concerns that do not follow approved procedures.
• Makes sure store has appropriate levels of supplies, such as shopping bags, register tape, forms, and gift wrap.

Job requirements:

• Previous cashiering experience is preferred.
• High School Diploma or equivalent is required.
• Previous sales experience is preferred.
• Above average verbal and written communication skills are required.
• Must possess outstanding guest service skills.
• Previous money handling experience with basic math skills required.
• Ability to organize/prioritize and complete multiple tasks simultaneously is required.
• Ability to make decisions in a stressful environment and accommodate a flexible work schedule is required.
• Must be able to stand for long periods of time.
• Must be able to lift a minimum of 20 pounds for restocking purposes.
• Must be able to work in a smoking environment for an entire shift.

Job Types: Full-time, Part-time

Pay: $15.00 - $16.00 per hour

Shift:

• 8 hour shift

Experience:

• Cash handling: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Work Location: In person

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