Job description
Director Clinical Systems and Reporting
Saint Anthony Hospital is a diverse and community-centric organization your career can thrive in, while addressing the health and wellness challenges that families in our neighborhood face. Our employees deliver on our mission and achieve success by working together to provide excellent customer service and patient care.
As part of Saint Anthony Hospital’s commitment to providing the highest quality health care, we will be building a new state-of-the-art hospital to serve as an anchor to the Focal Point Community Campus. Learn more at focalpointchicago.org.
Essential Functions (list in order of importance including measures)
- Work closely with physicians, nurses, and other health care providers to translate clinical requirements into applications and technical specifications.
- Ensure that systems exceed regulatory metrics (e.g. Meaningful Use, JCAHO, Quality Measures, etc.).
- Support system integration, interfaces, FTP transmissions
- Chair the Clinical Informatics committee and provide actionable results from consensus recommendations.
- Manage the production and outcomes of direct reports
- Provide ongoing support to physicians, nurses, and other healthcare providers.
- Builds, tests and supports EMR software and other clinical/ancillary applications. Tasks include application upgrades, writing test scripts, and supporting upgrades to production environment, responding to, and resolving incidents.
- Acts as a liaison between the clinical departments, IT staff, and software vendors to triage and report issues within clinical applications and resolve any technical or functional issues.
- Participates in planning, testing, and supporting go-live of technical infrastructure.
Marginal Functions (list in order of importance)
- Performs both essential and marginal job functions in a safe manner as identified by Saint Anthony Hospital and the respective department while adhering to the Hospital’s confidentiality norms and standards. Actively and consistently demonstrates the core values of Saint Anthony Hospital in all interactions with others.
- Assumes responsibility for knowing and maintaining established hospital and departmental objectives, policies/procedures including general sanitation, safety, environmental and infection control standards.
- Participates in performance activities including problem identification, data collection, solution selection, implementation and evaluation. Also assists in the care and maintenance of departmental equipment and supplies as appropriate.
- Participates in staff meetings and other inservices, meetings or committees as required.
General Job Requirements (List any required knowledge, skills, experiences or training, including length of time necessary for proficiency, required to perform the job.)
- 4 years of experience working with Microsoft Enterprise products.
- Experience with working on desktop/laptop systems and associated peripherals
- Basic understanding of networking and security principles (e.g. internet access, routing, servers, firewalls)
- Experience with desktop virtualization (e.g. Microsoft virtual PC, Citrix, VMware) is a plus
- Must have excellent verbal and written communication skills and be very polished and presentable - this is a highly visible role within the organization
- Demonstrable experience supporting senior executives, VPs etc.
- Ability to multi-task and manage working on several different projects
- Must have excellent analytical and problem resolution skills, be able to problem solve independently or with other teams as appropriate
- Bachelor's degree in Computer Science or a related discipline, or equivalent education/professional work experience
Reporting Relationship
Positions reporting to this position include: Clinical System Analysts and SQL Report Writer
Machines, tools, equipment and work aids required: General office equipment; Other Equipment Includes: Network Servers, Network Switches and Routers, Network Storage Devices, and Desktop Equipment.
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